IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Fundação Instituto de Administração
Skills you'll gain: Interoperability, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Application Programming Interface (API), Application Security, IT Security Architecture, Data Security, Web Services, Information Technology, Software As A Service, Microservices, Cloud Services, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Design Thinking, Figma (Design Software), User Interface (UI) Design, User Flows, Prototyping, Web Design, Application Design, User Accounts
Intermediate · Guided Project · Less Than 2 Hours

Knowledge Accelerators
Skills you'll gain: Data Presentation, Pivot Tables And Charts, Data Entry, Data Processing, Data Science, Organizational Skills, Business Analytics, Data Management, Business Intelligence, Microsoft 365, Productivity Software, Record Keeping, Customer Data Management, Productivity, Financial Analysis, Marketing Planning, Project Management, Event Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, Cloud API, Application Programming Interface (API), Postman API Platform, API Design, API Testing, Java Programming, Java, Mobile Development, Apache Maven, Program Development, Web Development, Eclipse (Software), Software Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Active Directory, Load Balancing, Virtual Networking, Network Architecture, Authorization (Computing), Data Security, Relational Databases, Authentications, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Disaster Recovery, Cloud Management, Cloud Security, Single Sign-On (SSO), Databases, General Networking
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: JUnit, Test Automation, Test Tools, Unit Testing, Software Testing, Continuous Integration, Performance Testing, Selenium (Software), Quality Assurance, Integration Testing, Test Case, User Acceptance Testing (UAT), IT Automation, Scripting, Debugging, Network Performance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Exploitation techniques, Scripting, Brute-force attacks, Python Programming, Command-Line Interface, Program Development, Network Protocols, TCP/IP, Data Persistence, Debugging
Advanced · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Scripting, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Cloud Deployment, Service Management, Remote Access Systems, Extensible Markup Language (XML), Debugging
Beginner · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Policy Analysis, Visionary, Systems Thinking, Innovation, Creative Thinking, Sustainable Development, Sustainable Systems, Social Justice, Case Studies, Cultural Diversity, Critical Thinking, Emerging Technologies
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Telecommuting, Experience Design, Business Process Management, Virtual Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Figma (Design Software), Prototyping, Responsive Web Design, UI Components, Layout Design, Mockups, User Interface (UI) Design, User Experience
Mixed · Course · 1 - 3 Months

Check Point Software Technologies Ltd.
Skills you'll gain: Endpoint Security, Threat Detection, Malware Protection, Security Software, Security Management, Cybersecurity, Cyber Attacks, Remote Access Systems, Zero Trust Network Access, Network Protocols, Software Installation, Linux
Beginner · Course · 1 - 3 Months