IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Saïd Business School, University of Oxford
Skills you'll gain: Prioritization, Strategic Prioritization, Strategic Leadership, Problem Solving, Systems Thinking, Complex Problem Solving, Critical Thinking and Problem Solving, Leadership, Strategic Decision-Making, Stakeholder Communications, Responsible AI, Initiative and Leadership, AI Enablement, Leadership Development, Decision Making, Artificial Intelligence, Analysis, Critical Thinking, Root Cause Analysis, Data Ethics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lifelong Learning, Curiosity, Willingness To Learn, Education Software and Technology, Adaptability, Growth Mindedness, Digital pedagogy, Open Mindset, Professional Development, Mental Concentration, Personal Development, Persistence, Self-Motivation, Multitasking, Learning Styles, Productivity, AI Personalization, Time Management
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Responsible AI, Predictive Modeling, Business Transformation, Data-Driven Decision-Making, Business Leadership, Data Science, Business Ethics, Business Analytics, Organizational Change, Innovation, Strategic Leadership, AI Security, Artificial Intelligence, Natural Language Processing, Machine Learning, Computer Vision, IT Service Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Integration, Data Preprocessing, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, MySQL, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Jest (JavaScript Testing Framework), React.js, Web Development Tools, JavaScript Frameworks, Application Programming Interface (API), Unit Testing, UI Components, Front-End Web Development, Software Design Patterns, Javascript, Context Management
Intermediate · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Video Editing, Creative Thinking, Multimedia, Cognitive flexibility, Photo Editing, Music, Storytelling, Brainstorming, Open Mindset, Critical Thinking, Liberal Arts, Aesthetics, Systems Thinking, Design Elements And Principles, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, OpenAI API, LLM Application, OpenAI, Model Context Protocol, Generative AI Agents, Agentic systems, Tool Calling, Prompt Engineering, ChatGPT, Artificial Intelligence, Application Programming Interface (API), User Interface (UI), Context Management, Large Language Modeling, Python Programming, Development Environment, Application Deployment, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Taking Meeting Minutes, Meeting Facilitation, Project Documentation, Productivity Software, Document Management, Team Oriented, Delegation Skills, Workflow Management, Accountability, Team Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Backlogs, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Methodology, Team Building, Project Management, Team Management, Project Management Life Cycle, Cross-Functional Collaboration, Case Studies, Prioritization, Continuous Improvement Process, Product Development, Communication
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Theoretical Computer Science, Computer Programming, Pseudocode, Algorithms, Computer Science, Formal Learning, Software Engineering, Program Development, Data Science, Analysis, Debugging, Technical Analysis
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Computer Architecture, Systems Design, Application Specific Integrated Circuits, Digital Design, Hardware Architecture, Computer Hardware, Simulations, Verification And Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Management Software, Project Management, Developing Training Materials, Project Documentation, Issue Tracking, Productivity, Collaboration, Teamwork, Knowledge Transfer, Problem Solving
Beginner · Course · 1 - 4 Weeks