IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: ChatGPT, Responsible AI, Technical Consulting, Business Consulting, Generative AI, Prompt Engineering Tools, AI Enablement, Business Reporting, Research Reports, Client Services, Business Process Automation, Data Analysis, Business Ethics, Innovation
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Employee Engagement, HR Tech, AI Personalization, AI Enablement, Generative AI, Employee Surveys, Human Resource Strategy, Employee Retention, Data Ethics, Real Time Data, Case Studies, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Continuous Monitoring, Infrastructure Security, Cybersecurity, Cyber Security Policies, Telecommuting, Threat Modeling, Cyber Security Strategy, Security Controls, Security Strategy, Problem Management, Security Awareness, Employee Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NSX-T Network Virtualization, Virtual Networking, VMware ESX Servers, Virtualization, Network Architecture, Software-Defined Data Center (SDDC), Data Centers, Software-Defined Networking, Cloud Hosting, Infrastructure Security, Network Security, Amazon Web Services, Hybrid Cloud Computing, Public Cloud, Infrastructure Architecture, IT Automation, Firewall, Disaster Recovery, Network Routing
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Package and Software Management, Code Review, Open Source Technology, GitHub, Scientific Methods, Bioinformatics, Technical Documentation, Informatics, Clinical Informatics, R (Software), Data Analysis, Programming Principles, R Programming, Version Control, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Docker (Software), Containerization, Devops Tools, Application Deployment, Command-Line Interface, Cloud Deployment, Application Lifecycle Management, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Network Administration, Amazon Web Services, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, Embeddings, Prompt Engineering, Data Processing, Big Data, Applied Machine Learning, Vector Databases
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Blockchain, Cryptography, Encryption, Application Security, Threat Modeling, Cybersecurity, Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Assessments
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wireframing, Mockups, Web Content, Web Design, Information Architecture, Collaborative Software, User Experience Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Blockchain, Game Design, Investments, Digital Assets, Test Automation, Investment Management, Unit Testing, Development Testing, Cryptography, Key Management, Program Development, Emerging Technologies, Return On Investment, General Finance, FinTech, Payment Systems, Software Development, Web Development Tools, Asset Management, Development Environment
Beginner · Course · 3 - 6 Months

Skills you'll gain: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Data Processing, MongoDB, NoSQL, SQL, Scalability
Intermediate · Course · 1 - 3 Months