IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Pennsylvania
Skills you'll gain: Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Smart Goals, Personal Development, Overcoming Obstacles, Productivity, Positive Behavior Support, Optimism, Self-Awareness, Self-Motivation, Growth Mindedness, Cognitive flexibility, Psychology, Creativity, Curiosity
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: USB, Electronic Hardware, Hardware Design, Electronics, Electrical Systems, Electrical Power, Power Electronics, Electronic Components, Routing Protocols, Computer-Aided Design, Schematic Diagrams, Design, Design Specifications, Design Strategies, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Goal Setting, Relationship Building, Critical Thinking
Beginner · Course · 1 - 3 Months

Universitat Politècnica de València
Skills you'll gain: Taxonomy, Deductive Reasoning, Applied Mathematics
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Probability Distribution, Regression Analysis, Statistical Process Controls, Quality Management, Team Management, Continuous Improvement Process, Team Building, Project Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Cloud Services, Virtualization, Cloud Computing, Virtual Machines, Cloud Storage, Virtual Networking, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Database Management Systems, Scalability
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Intellectual Property, Entrepreneurship, Music History, Contract Negotiation, Fundraising and Crowdsourcing, Creativity, Team Building, Creative Thinking, Presentations, Innovation, Brand Strategy, Professional Networking, Lawsuits, Self-Starter, Music, Branding, Open Mindset, Digital Assets, Social Media, Business
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Dashboard, Application Performance Management, System Monitoring, Enterprise Application Management, Performance Tuning, Performance Analysis, Management Reporting, Performance Metric, Anomaly Detection, Real Time Data, Continuous Monitoring, Root Cause Analysis, Operational Performance Management, Business Metrics, Transaction Processing, Key Performance Indicators (KPIs), Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Computing Architecture, Amazon Elastic Compute Cloud, Data Visualization Software, Cloud Storage, Dashboard, Scalability, Data Strategy, Data Integration, Real Time Data, Data Storage
Intermediate · Course · 1 - 3 Months

The Museum of Modern Art
Skills you'll gain: Performing Arts, Art History, Electronic Media, Aesthetics, Creativity, Design, Liberal Arts, Content Creation, Multimedia, Photo/Video Production and Technology, Social Justice
Beginner · Course · 1 - 3 Months

Skills you'll gain: Encryption, Identity and Access Management, Public Key Infrastructure, Endpoint Security, Cryptography, Network Security, Cybersecurity, Threat Detection, Data Security, Cryptographic Protocols, Cyber Attacks, Advanced Encryption Standard (AES), Secure Coding, Firewall, Application Security, Cyber Security Assessment, Computer Security Awareness Training, Cyber Security Strategy, Cyber Security Policies, Computer Security Incident Management
Beginner · Specialization · 3 - 6 Months