IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Security Controls, Governance Risk Management and Compliance, Risk Management, Business Risk Management, Compliance Management, Compliance Auditing, Enterprise Risk Management (ERM), Data Security, Information Privacy, Continuous Monitoring, Auditing, Information Systems Security, Regulatory Compliance, Verification And Validation, Risk Analysis, Document Management, Scope Management, Asset Protection
Beginner · Course · 1 - 3 Months
Skills you'll gain: Apache Kafka, Real Time Data, Apache Spark, Dashboard, PySpark, Data Pipelines, Business Intelligence, Data Persistence, JSON, Continuous Monitoring, Business Metrics, Data Integrity, Scalability
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Time Management, Goal-Oriented, Productivity, Organizational Skills, Goal Setting, Prioritization, Planning, Delegation Skills, Multitasking, Personal Development, Resource Allocation, Negotiation, Scheduling, Strategic Prioritization, Self-Awareness, Decision Making, Benchmarking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Administration, Role-Based Access Control (RBAC), Data Sharing, Security Controls, User Accounts, System Configuration, Workflow Management, Data Validation, Object-Relational Mapping, Productivity Software, Data Integrity, Data Quality, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Transformation, Data Manipulation, Spreadsheet Software, Business Reporting, Financial Analysis, Financial Data, Data Cleansing, Excel Formulas, Microsoft Excel, Data-Driven Decision-Making, Budget Management, Trend Analysis, Data Analysis, Financial Reporting, Pivot Tables And Charts, Variance Analysis, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Non-Verbal Communication, Empathy, Compassion, Sales Strategy, Consultative Selling, Sales Training, Empathy & Emotional Intelligence, Customer Inquiries, Emotional Intelligence, Selling Techniques, Rapport Building, Marketing Psychology, Communication Strategies, Overcoming Objections, Professionalism, Personal Development, Negotiation, Decision Making
Mixed · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Financial Statements, Intellectual Property, Value Propositions, Business Planning, Design Thinking, Ideation, Innovation, Income Statement, Entrepreneurship, Customer Acquisition Management, Business Modeling, Product Development, Balance Sheet, Market Opportunities, Verification And Validation, Creative Thinking, Lean Methodologies, Open Mindset, Resource Management, Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Debugging, Model Evaluation, Root Cause Analysis, Data Preprocessing, Software Visualization, Exploratory Data Analysis, Analysis, Performance Tuning, Performance Analysis, Quantitative Research
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Tableau Software, Dashboard, Data Visualization, Business Intelligence, Interactive Data Visualization, Data Presentation, Data Storytelling, Business Analytics, Data Visualization Software, Data Analysis, Trend Analysis, Forecasting, Data Cleansing, Data Preprocessing, Analytics, Data Manipulation, R (Software), Data-Driven Decision-Making, R Programming, Time Series Analysis and Forecasting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Goal Setting, Productivity, Mindfulness, Stress Management, Mental Concentration, Growth Mindedness, Creativity, Personal Development, Planning, Prioritization, Resilience, Self-Awareness
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Responsible AI, Generative AI, Data Ethics, ChatGPT, Data Science, LLM Application, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Data Security, Statistical Methods
Intermediate · Course · 1 - 4 Weeks