Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: Microsoft Copilot, Dashboard, Microsoft Excel, Excel Macros, Workflow Management, Microsoft 365, Productivity Software, Data Analysis, Data-Driven Decision-Making, Prompt Engineering, Customer Data Management, Data Transformation, Data Manipulation, Data Management, Leadership Development

Skills you'll gain: Large Language Modeling, Cybersecurity, Prompt Engineering, Cyber Attacks, Threat Modeling, Cyber Security Assessment, Risk Analysis, Vulnerability Assessments, Network Security, Security Strategy, Risk Mitigation

Skills you'll gain: Data Warehousing, Data Modeling, Database Design, Extract, Transform, Load, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data-Driven Decision-Making, Data Manipulation, Data Visualization

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing

Skills you'll gain: Amazon CloudWatch, DevOps, DevSecOps, Code Review, Amazon Web Services, CI/CD, Application Performance Management, Artificial Intelligence and Machine Learning (AI/ML), Software Development Tools, Anomaly Detection, Microservices, Continuous Monitoring, System Monitoring, Vulnerability Scanning, Predictive Analytics

Skills you'll gain: User Accounts, Business Objects Framework, Software As A Service, Application Design

Skills you'll gain: Sampling (Statistics), Data Quality, Stata, Data Manipulation, Statistical Analysis, Statistical Software, Statistical Methods, Data Analysis, Regression Analysis, Data Integrity, R (Software), R Programming, Statistical Modeling, Statistical Inference

Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, User Experience Design, Qualitative Research, Problem Solving, Brainstorming, Creative Problem-Solving, Solution Design, Human Centered Design, Strategic Thinking, Organizational Change, User Experience, Customer experience improvement, Innovation, Creative Thinking, Empathy, Systems Thinking, Leadership

Skills you'll gain: Exploratory Data Analysis, Data Visualization Software, Dashboard, Interactive Data Visualization, Data Analysis, Google Analytics, Data Integration

Skills you'll gain: Health Informatics, Executive Presence, Strategic Communication, Health Technology, Healthcare Ethics, Strategic Planning, Health Care Administration, Health Policy, Leadership, Business Planning, Medical Management, Patient Safety, Innovation, Telehealth, Team Leadership, Organizational Strategy, Design Thinking, Advocacy, Continuous Quality Improvement (CQI), Safety Standards

Skills you'll gain: Growth Mindedness, Constructive Feedback, Coaching, Lifelong Learning, Open Mindset, Instructional Strategies, Willingness To Learn, Visionary, Professional Development, Goal Setting