IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Canva (Software), Color Theory, Photo Editing, Layout Design, Design Elements And Principles, Typography, Graphic Design, Content Creation, Content Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Leadership Development, Strategic Leadership, Leadership, Organizational Effectiveness, Business Leadership, Professional Development, Adaptability, Plan Execution, Workflow Management, Prioritization, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Adobe Illustrator, Adobe Creative Cloud, Graphic Design, Graphic and Visual Design, Adobe Photoshop, Graphic and Visual Design Software, User Interface (UI), Computer Graphics, Document Management, Design Elements And Principles, Typography, Web Content, Productivity Software, Scalability
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud Management, Cloud Security, Cloud Computing, Cloud Infrastructure, Cloud Standards, Cloud Platforms, Private Cloud, IT Security Architecture, Security Controls, Network Security
Advanced · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Text Mining, Data Mining, Time Series Analysis and Forecasting, Classification Algorithms, Big Data, Artificial Neural Networks, Regression Analysis, Data Science, Machine Learning Algorithms, Supervised Learning, Feature Engineering, Unsupervised Learning, Analytics, Predictive Modeling, Forecasting, Advanced Analytics, Deep Learning, Data Preprocessing
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: MITRE ATT&CK Framework, Cyber Operations, Threat Modeling, Cyber Security Strategy, Cyber Threat Intelligence, Penetration Testing, Cybersecurity, Exploitation techniques, AI Security, Threat Management, Vulnerability Assessments, Human Factors (Security), Security Awareness, Security Testing, Cyber Attacks, Network Security
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: User Centered Design, Innovation, User Research, Digital Transformation, Platform As A Service (PaaS), Software As A Service, Design Thinking, Service Design, Solution Design, Business Strategy, Business Development, Case Studies, Health Technology, Competitive Analysis, Value Propositions, New Product Development, Product Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: PL/SQL, Oracle Databases, SQL, Stored Procedure, Data Access, Database Design, Programming Principles, Debugging, Relational Databases, Maintainability
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Loans, Higher Education, Student Services, Financial Policy, Education and Training, Public Policies, Policy Analysis, Return On Investment, Economics, Advocacy
Mixed · Course · 1 - 3 Months

Skills you'll gain: Generative AI Agents, OpenAI API, Command-Line Interface, AI Enablement, Agentic systems, API Testing, Rust (Programming Language), Key Management, Software Technical Review, Verification And Validation, Unit Testing, Solution Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Sales Presentation, Data Centers, Customer Insights, Interviewing Skills, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks