IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Pearson
Skills you'll gain: Linux Administration, Linux, Authorization (Computing), System Configuration, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, Service Management, OS Process Management
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Customer Analysis, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Computing, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Requirements Analysis, Root Cause Analysis, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Serverless Computing, System Monitoring, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, Docker (Software), Virtualization and Virtual Machines, IT Automation, Amazon Web Services, Microsoft Azure, Operating System Administration, Infrastructure as Code (IaC), Microsoft Windows, Network Administration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Sales Presentation, Business Communication, Sales, Inside Sales, Sales Prospecting, Outside Sales, Interviewing Skills, Prioritization, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Decision Support Systems, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, Problem Management, Dependency Analysis, Technical Documentation, Technical Support, Technical Communication, Quality Assurance, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: System Configuration, Linux, Information Systems Security, Network Routers, Performance Tuning, Mac OS, Information Technology, Email Security, System Support, Android (Operating System), Data Maintenance, Network Security, File Systems, Multi-Factor Authentication, Scripting, Virtualization and Virtual Machines, Apple iOS, Hardware Troubleshooting, Artificial Intelligence, Authentications
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Linux Administration, OS Process Management, Linux, Linux Servers, Data Security, Continuous Monitoring, Information Systems Security, System Monitoring, Data Storage Technologies, Network Security, Vulnerability Scanning, System Configuration, Encryption, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Operating System Administration, Computer Systems, Virtual Machines, Operating Systems, Hardware Architecture, Hardware Troubleshooting, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Version Control, Authorization (Computing), Open Source Technology
Intermediate · Course · 1 - 4 Weeks