IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Disabilities, Special Education, Literacy, Individualized Education Programs (IEP), Diagnostic Tests, Working With Children, Psychological Evaluations, Student Support and Services, Education Software and Technology, Resilience, Learning Strategies, Child Development, Law, Regulation, and Compliance, Neurology, Advocacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Accounting Records, Auditing, Record Keeping, Compliance Auditing, Metadata Management, Records Management, Financial Auditing, Document Management, Organizational Skills, Operational Efficiency, Information Management, Information Architecture, QuickBooks (Accounting Software), Systems Design, File Management, Data Validation, Verification And Validation, Excel Formulas, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Stress Management, Mental Health, Resilience, Crisis Intervention, Mindfulness, Cognitive Behavioral Therapy, Behavior Management, Preventative Care, Empathy, Psychology, Social Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Human Computer Interaction, Interaction Design
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Lean Manufacturing, Process Capability, Process Analysis, Continuous Improvement Process, Eight Disciplines Problem Solving (8D), Benchmarking, Root Cause Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Transformation, Real Time Data, Data Pipelines, Power BI, Data Quality, Dashboard, PySpark, Business Intelligence, Data Integrity, Data Governance, CI/CD, Data Validation, Data Visualization, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databases, Query Languages, Database Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Market Data, Portfolio Risk, Return On Investment, Risk Analysis, Financial Regulation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Project Estimation, Continuous Improvement Process, Forecasting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Security Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Vector Databases, Embeddings, Generative AI, LLM Application, Retrieval-Augmented Generation, Natural Language Processing, AI Security, Application Design, Prompt Engineering, Python Programming, Model Evaluation, Data Modeling, Artificial Intelligence, Metadata Management, MongoDB
Intermediate · Course · 1 - 3 Months