Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, Customer Engagement, Responsible AI, Customer experience strategy (CX), Customer Success Management, Customer Service, Generative AI, Customer Support, AI Personalization, ChatGPT, Customer Analysis, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Feature Engineering, Healthcare Ethics, Pharmaceuticals, Data Ethics, Clinical Research, Health Systems, Healthcare Industry Knowledge, Unstructured Data, Health Care, Health Informatics, Data Mining, Managed Care, Responsible AI, Clinical Data Management, Applied Machine Learning, Medical Billing, Electronic Medical Record, Machine Learning, Artificial Intelligence, Clinical Research Ethics

Skills you'll gain: Human Resource Strategy, Human Resources, Training and Development, Training Programs, Human Resources Management and Planning, Recruitment Strategies, Generative AI, Workforce Development, Generative AI Agents, People Analytics, Workforce Management, People Management, AI Personalization, Talent Management, Automation, Talent Acquisition, Prompt Engineering, No-Code Development, Agentic systems, Business Operations

Skills you'll gain: Change Management, Organizational Change, Business Transformation, Culture Transformation, Agile Project Management, Leadership and Management, Organizational Development, Industrial and Organizational Psychology, Social Sciences, Employee Training, Sociology, Human Resources, Leadership, Communication, Communication Strategies

Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Process Analysis, Lean Manufacturing, Statistical Analysis, Process Mapping, Correlation Analysis, Data Collection, Regression Analysis

Skills you'll gain: Stakeholder Analysis, Stakeholder Management, Team Building, Project Management, Team Management, Accountability, Project Coordination, Delegation Skills, Communication Planning

Skills you'll gain: Data Ethics, Data Quality, Data Sharing, Information Privacy, Data Analysis, Informed Consent

Skills you'll gain: Entrepreneurial Finance, Case Studies, Finance, Entrepreneurship, Capital Markets, Environmental Social And Corporate Governance (ESG), Investments, Return On Investment, Fiscal Management, Financial Planning, Financial Management, Stakeholder Engagement, Strategic Partnership, Asset Management, Portfolio Management, Business Strategy, Investment Management, International Finance, Business Management, Market Dynamics

Skills you'll gain: Constructive Feedback, Recognizing Others, Team Motivation, Tactfulness, Performance Review, Performance Management, Employee Performance Management, Staff Management, Emotional Intelligence, Coaching, Creativity, Communication

Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Estimation, Workflow Management, Risk Management, Product Management

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Data Loss Prevention, Azure Active Directory, System Monitoring, User Accounts, User Provisioning, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, Collaborative Software, Compliance Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Troubleshooting, Technical Support and Services

Skills you'll gain: Security Information and Event Management (SIEM), Threat Detection, Microsoft Azure, Anomaly Detection, Cyber Threat Intelligence, Security Management, Application Deployment, Role-Based Access Control (RBAC), Incident Response, Query Languages