IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, Agile Software Development, Scrum (Software Development), User Centered Design, Agile Methodology, Usability, Usability Testing, Responsive Web Design, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Performance Tuning, No-Code Development, Business Process Automation, Operational Analysis, Automation, Performance Analysis, Process Improvement and Optimization, System Monitoring, Business Workflow Analysis, Process Optimization, Operational Efficiency, Maintainability, Workflow Management, Project Performance, Scalability, Analysis, Solution Architecture, Data-Driven Decision-Making, Strategic Decision-Making, System Implementation
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft Office, Pivot Tables And Charts, Excel Macros, Data Presentation, Microsoft 365, Business Intelligence, Data Visualization Software, Productivity Software, Data Visualization, Data Integration, Data Entry, Key Performance Indicators (KPIs), Data Management, Document Management, File Management, Performance Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Stakeholder Management, IT Management, Project Management, Information Technology, Project Risk Management, Agile Project Management, Project Management Life Cycle, Agile Methodology, Technical Management, Project Planning, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Application Deployment, Cloud Deployment, Continuous Deployment, Containerization, Docker (Software), DevOps, Release Management, Version Control, Dependency Analysis, Performance Tuning, CI/CD, Performance Testing, Package and Software Management, Performance Analysis, Performance Metric, Application Performance Management, Application Development, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Profit and Loss (P&L) Management, Operating Cost, Cost Estimation, Inventory Accounting, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, User Interface (UI) Design, Application Programming Interface (API), Restful API, Cross Platform Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitHub, Git (Version Control System), Open Source Technology, Version Control, Software Development Tools, File Management, Collaborative Software, System Configuration, Software Documentation
Beginner · Course · 3 - 6 Months

Universitat Politècnica de València
Skills you'll gain: electromagnetics, Mechanics, Integral Calculus
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Cryptography, Algorithms, Theoretical Computer Science, Mathematical Theory & Analysis, Arithmetic, Computational Thinking, Public Key Cryptography Standards (PKCS), Data Structures, Applied Mathematics, Logical Reasoning, Deductive Reasoning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Splunk, Data Maintenance, Configuration Management, System Configuration, Data Management, Data Storage, Data Integrity, Database Management, Performance Tuning, System Monitoring, Data Pipelines, Disaster Recovery, Continuous Monitoring
Beginner · Course · 1 - 3 Months