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IT Support Courses Online

Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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Explore the IT Support Course Catalog

  • T

    The Chinese University of Hong Kong

    Basic Modeling for Discrete Optimization

    Skills you'll gain: Operations Research, Applied Mathematics, Mathematical Modeling, Problem Solving, Combinatorics, Graph Theory, Decision Support Systems, Computational Thinking, Data Modeling

    4.8
    Rating, 4.8 out of 5 stars
    ·
    455 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Removing Barriers to Change

    Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Cognitive flexibility, Behavioral Economics, Decision Making, Critical Thinking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    469 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Instructional Methods in Health Professions Education

    Skills you'll gain: Instructional Design, Adult Learning Principles, Teaching, Education Software and Technology, Learning Theory, Health Education, Learning Styles, Clinical Practices, Clinical Assessment, Creativity, Technology Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    527 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Mastering Programming with MATLAB

    Skills you'll gain: Matlab, Algorithms, User Interface (UI), Object Oriented Programming (OOP), Computer Programming, Engineering Analysis, Scripting, Performance Tuning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    429 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Copenhagen

    Søren Kierkegaard - Subjectivity, Irony and the Crisis of Modernity

    Skills you'll gain: Liberal Arts, Sociology, European History, Research, Writing, Political Sciences

    4.8
    Rating, 4.8 out of 5 stars
    ·
    722 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Text Mining and Analytics

    Skills you'll gain: Text Mining, Data Mining, Unstructured Data, Statistical Analysis, Natural Language Processing, Analytics, Data Analysis, Statistical Methods, Unsupervised Learning, Probability & Statistics, Supervised Learning, Machine Learning Algorithms

    4.5
    Rating, 4.5 out of 5 stars
    ·
    735 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Introduction to Google Docs

    Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    456 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of London

    Refugees in the 21st Century

    Skills you'll gain: Immigration Law, Social Work, Case Studies, International Relations, World History, Social Justice, Cultural Sensitivity, Conflict Management, Demography, Policy Analysis, Social Sciences, European History

    4.8
    Rating, 4.8 out of 5 stars
    ·
    568 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Collaborate Effectively for Professional Success

    Skills you'll gain: Collaboration, Teamwork, Team Building, Virtual Teams, Cross-Functional Collaboration, Team Management, Leadership, Communication, Cultural Diversity, Critical Thinking

    4.6
    Rating, 4.6 out of 5 stars
    ·
    902 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    ChatGPT for Project Management: Execution, Tracking, Success

    Skills you'll gain: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Collaborative Software, Brainstorming, Meeting Facilitation, Technical Documentation, Report Writing, Team Oriented, Document Control, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    89 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Sungkyunkwan University

    The Korean Alphabet: An Introduction to Hangeul

    Skills you'll gain: Language Learning, Language Competency, Literacy, Vocabulary, Ancient History

    4.7
    Rating, 4.7 out of 5 stars
    ·
    500 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it support courses

  • Basic Modeling for Discrete Optimization: The Chinese University of Hong Kong
  • Removing Barriers to Change: University of Pennsylvania
  • Instructional Methods in Health Professions Education: University of Michigan
  • Mastering Programming with MATLAB: Vanderbilt University
  • Søren Kierkegaard - Subjectivity, Irony and the Crisis of Modernity: University of Copenhagen
  • Text Mining and Analytics: University of Illinois Urbana-Champaign
  • Introduction to Google Docs: Coursera Project Network
  • CVS Health Call Center Customer Service: CVS Health
  • Refugees in the 21st Century: University of London
  • Collaborate Effectively for Professional Success: IBM

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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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