Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, Customer Engagement, Responsible AI, Customer experience strategy (CX), Customer Success Management, Customer Service, Generative AI, Customer Support, AI Personalization, ChatGPT, Customer Analysis, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Drive Engagement, Team Motivation, Professional Development, Employee Coaching, Leadership, Performance Management, Communication, Productivity

Skills you'll gain: Smart Goals, Emotional Intelligence, Positivity, Personal Development, Empathy, Social Skills, Self-Awareness, Professional Development, Resilience, Conflict Management, Team Building, Stress Management, Team Motivation, Psychology, Leadership, Team Management, Team Leadership, Decision Making

Skills you'll gain: Emotional Intelligence, Compassion, Organizational Leadership, Team Leadership, Coaching, Leadership Development, Organizational Change, Personal Development, Leadership, Resilience, Empathy, Self-Awareness, Stress Management, Positivity, Change Management, People Development, Growth Mindedness, Mindfulness, Relationship Building

Skills you'll gain: Knowledge Transfer, Cross-Functional Collaboration, Empathy, Collaboration, Organizational Leadership, Team Building, Leadership, Team Management, Diversity and Inclusion, Professional Development, Communication, Active Listening, Workforce Development, Innovation

Skills you'll gain: Mental Concentration, Cognitive flexibility, Learning Strategies, Mental Health, Mental Health Diseases and Disorders, Personal Care, Psychology, Neurology, Stress Management, Social Skills

Skills you'll gain: Ideation, Resource Management, Entrepreneurship, Dealing With Ambiguity, Creative Problem-Solving, Growth Mindedness, Innovation, Problem Solving, Strategic Thinking, Adaptability, Risk Management, Relationship Building, Collaboration, Persuasive Communication

Skills you'll gain: Persuasive Communication, Public Speaking, Communication, Verbal Communication Skills

Skills you'll gain: Culture Transformation, Business Transformation, Employee Engagement, Delegation Skills, Stakeholder Communications, Corporate Communications, Business Communication, Strategic Communication, Internal Communications, Professional Development, Mentorship, Leadership, Business Process, Lifelong Learning, Organizational Change, Communication, Digital Transformation, Business Leadership, Influencing, Team Leadership

Skills you'll gain: Time Management, Planning, Productivity, Organizational Skills, Prioritization, Scheduling, Personal Development, Goal Setting, Professional Development, Strong Work Ethic, Decision Making

Skills you'll gain: Crisis Management, Workplace inclusivity, Team Leadership, Diversity and Inclusion, Leadership Development, Strategic Leadership, Leadership, Organizational Strategy, Organizational Leadership, Business Leadership, Team Management, Resilience, Strategic Thinking, Adaptability

Skills you'll gain: Coaching, Negotiation, Emotional Intelligence, Empathy, Leadership Development, Initiative and Leadership, Compassion, Leadership, Organizational Change, Organizational Leadership, Organizational Development, Culture Transformation, Team Leadership, People Development, Influencing, Strategic Leadership, Active Listening, Case Studies, Personal Development, Professional Development