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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


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    Creo Incubator

    ريادة الأعمال: توليد الأفكار واستكشاف الأساسيات

    Skills you'll gain: Design Thinking, Value Propositions, Ideation, Business Modeling, Entrepreneurship, Lean Methodologies, Creative Thinking, Problem Solving, Innovation, Growth Mindedness, New Product Development, Adaptability, Critical Thinking, Customer Analysis

    Beginner · Course · 1 - 3 Months

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    Coursera

    Audit Expenses: Comply, Explain, and Apply

    Skills you'll gain: Expense Management, Travel Arrangements, Auditing, Accounts Payable, Accounting, Cost Control, Compliance Auditing, Compliance Management, Fraud detection, Decision Making, Document Management, Record Keeping, Verification And Validation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google

    Satisfaction Guaranteed: Develop Customer Loyalty Online

    Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Engagement, Digital Marketing, Product Improvement, Web Analytics and SEO, Marketing Analytics, Performance Analysis, Customer Insights, Portfolio Management, Presentations, Generative AI Agents, Key Performance Indicators (KPIs), Business Metrics

    4.8
    Rating, 4.8 out of 5 stars
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    6K reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Lean Problem - Solving for Team Members and Leaders

    Skills you'll gain: Culture Transformation, Process Improvement, Quality Improvement, Systems Thinking, Analysis, Employee Engagement, Data-Driven Decision-Making

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    Interviewer training for Hiring Managers

    Skills you'll gain: Interviewing Skills, Employee Training, Workplace inclusivity, Management Training And Development, Talent Recruitment, Training and Development, Diversity Awareness, Recruitment Strategies, Talent Acquisition, Talent Sourcing, Active Listening, Communication, Cultural Sensitivity

    Intermediate · Course · 1 - 4 Weeks

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    Edureka

    Modern Financial Operations(FinOps) with Generative AI

    Skills you'll gain: Accounts Payable and Receivable, Accounting and Finance Software, Financial Data, Make.com, Financial Forecasting, Financial Management, Credit Risk, Generative AI, Financial Controls, Financial Analysis, Finance, Billing & Invoicing, Financial Auditing, Artificial Intelligence, ChatGPT, Accounting, Tax Compliance, Tax Management, Automation, No-Code Development

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Visualize and Chart Marketing Data Fast

    Skills you'll gain: Performance Reporting, Marketing Analytics, Business Intelligence, Data Visualization Software, Dashboard, Data Presentation, Campaign Management, Power BI, Tableau Software, IBM Cognos Analytics, Grafana, Data Integration, Splunk

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    Microsoft Sales Toolkit with Generative AI

    Skills you'll gain: Prompt Engineering, AI Personalization, Customer Engagement, Customer experience improvement, Customer Retention, Selling Techniques, Sales Strategy, Customer Relationship Management, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Sales Prospecting, Customer Insights, Microsoft Copilot, Communication, Sales, Customer Data Management, Prospecting and Qualification, Non-Verbal Communication

    Advanced · Professional Certificate · 3 - 6 Months

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    SkillUp

    Employment Law for Managers

    Skills you'll gain: People Management, Law, Regulation, and Compliance, Legal Risk, Workplace inclusivity, Business Ethics

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Mastering Customer Success

    Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    The Hong Kong University of Science and Technology

    FinTech: Finance Industry Transformation and Regulation

    Skills you'll gain: FinTech, Financial Regulation, Business Continuity Planning, Compliance Management, Disaster Recovery, Financial Regulations, Operational Risk, Bank Regulations, Risk Management, Business Risk Management, Financial Industry Regulatory Authorities, Financial Services, Governance, IT Management, Information Assurance, Market Trend, Internal Controls, Emerging Technologies, Banking, Blockchain

    4.7
    Rating, 4.7 out of 5 stars
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    965 reviews

    Beginner · Specialization · 3 - 6 Months

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    University of Pennsylvania

    AI Fundamentals for Non-Data Scientists

    Skills you'll gain: Generative AI, Big Data, Machine Learning Algorithms, Generative Adversarial Networks (GANs), Machine Learning, Customer Data Management, Autoencoders, Artificial Intelligence, Deep Learning, Model Evaluation, Algorithms, Process Optimization, Data Analysis, Artificial Neural Networks

    4.8
    Rating, 4.8 out of 5 stars
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    986 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular business communication courses

  • ريادة الأعمال: توليد الأفكار واستكشاف الأساسيات: Creo Incubator
  • Audit Expenses: Comply, Explain, and Apply: Coursera
  • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
  • Lean Problem - Solving for Team Members and Leaders: Coursera
  • Interviewer training for Hiring Managers: Board Infinity
  • Modern Financial Operations(FinOps) with Generative AI: Edureka
  • Visualize and Chart Marketing Data Fast: Coursera
  • Microsoft Sales Toolkit with Generative AI: Microsoft
  • Employment Law for Managers: SkillUp
  • Mastering Customer Success: Packt

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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