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IT Support Courses Online

Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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Explore the IT Support Course Catalog

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    GenAI for IT Project Managers

    Skills you'll gain: IT Management, Project Risk Management, Technical Management, Risk Management, Project Management, Generative AI, Case Studies, Resource Allocation, Innovation, Business Ethics, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Glasgow

    Clinical Decision Support Systems - CDSS 4

    Skills you'll gain: Data Ethics, Responsible AI, Machine Learning, Deep Learning, Information Privacy, Data Validation, Decision Support Systems, Health Informatics, Predictive Modeling, Verification And Validation, Artificial Intelligence and Machine Learning (AI/ML), Human Centered Design, Data Security

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Business Operations Support in Google Sheets

    Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    197 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    SQL for Any IT Professional

    Skills you'll gain: Database Design, Relational Databases, SQL, Database Management, Query Languages, Database Development, Database Systems, Data Management, Databases, Data Integrity, Oracle Databases, Data Modeling, Data Analysis, Data Manipulation, Data Structures, User Accounts

    Intermediate · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Play It Safe: Manage Security Risks

    Skills you'll gain: Threat Management, Cybersecurity, Risk Management, Incident Response, Vulnerability Management, Security Information and Event Management (SIEM), Security Controls, Information Systems Security, Enterprise Security, Risk Analysis, Threat Detection, Information Assurance, Open Web Application Security Project (OWASP), Auditing, Compliance Auditing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10K reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    410 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

    4.4
    Rating, 4.4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Icahn School of Medicine at Mount Sinai

    Health Care IT: Challenges and Opportunities

    Skills you'll gain: Health Technology, Health Informatics, Health Care Administration, Health Information Management, Health Care Procedure and Regulation, Telehealth, Medical Devices, Electronic Medical Record, Computerized Physician Order Entry, Clinical Documentation, Information Technology, Interoperability, Patient-centered Care, Innovation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    494 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Networking, Security, and IT Operations

    Skills you'll gain: Remote Access Systems, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Virtual Private Networks (VPN), Network Administration, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Change Control, Authentications

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera Project Network

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Networking, Virtualization, and IT Security

    Skills you'll gain: Network Security, Virtualization, Augmented and Virtual Reality (AR/VR), Cloud Computing Architecture, Virtual Machines, Cloud Computing, Firewall, Network Architecture, Virtual Private Networks (VPN), Mobile Security, Cloud Security, Wireless Networks, Network Protocols, Peripheral Devices

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Support for Visual Processing with Microsoft Word

    Skills you'll gain: Education Software and Technology, Microsoft Office

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular it support courses

  • GenAI for IT Project Managers: Coursera Instructor Network
  • Clinical Decision Support Systems - CDSS 4: University of Glasgow
  • Business Operations Support in Google Sheets: Coursera Project Network
  • SQL for Any IT Professional: Pearson
  • Play It Safe: Manage Security Risks: Google
  • Create Customer Support Data with Google Sheets: Coursera Project Network
  • Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
  • Health Care IT: Challenges and Opportunities: Icahn School of Medicine at Mount Sinai
  • Advanced Networking, Security, and IT Operations: Packt
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera Project Network

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