IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Closing (Sales), Salesforce, Request For Quotation (RFQ), Product Knowledge, Contract Management, Collaborative Software, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Debugging, Software Testing, Program Development, Simulations, Computer Programming, Algorithms, Development Environment, C (Programming Language), Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Cybersecurity, Cyber Threat Intelligence, Cyber Operations, IT Automation, Scripting, Python Programming
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Modeling, Big Data, Data Management, Database Management Systems, Real Time Data, NoSQL, Database Design, Data Processing, Apache Hadoop, Data Structures, Scalability, Virtual Environment
Mixed · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Self-Awareness, Personal Development, Psychology, Research, Empathy, Cultural Diversity, Mindfulness
Beginner · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Debugging, Software Design, Process Driven Development, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
Intermediate · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Leadership and Management, Team Management, Adaptability, Professional Development, People Development, Organizational Leadership, Leadership, Mentorship, Emotional Intelligence, Decision Making, Communication, Active Listening, Self-Awareness, Critical Thinking
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Social Network Analysis, Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Social Sciences, Data Ethics, Databases, Artificial Intelligence, Research, Simulations, Data Processing, Big Data, Systems Thinking, Social Studies, Trend Analysis, Data Science, AI Enablement, Research Methodologies, Agentic systems
Beginner · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Public Speaking, Engineering Documentation, Business Communication, Concision, Crisis Management, Scientific Visualization, Persuasive Communication, Interpersonal Communications, Communication, Meeting Facilitation, Electronic Media, Communication Strategies, Intercultural Competence, Report Writing, Writing, Engineering Management
Beginner · Specialization · 3 - 6 Months

The Pennsylvania State University
Skills you'll gain: Nutrition and Diet, Sustainability Standards, Manufacturing and Production, Market Dynamics, Water Resource Management, Business Economics, Biotechnology, Production Management, Environmental Management Systems, Climate Change Mitigation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Management, Productivity Software, Project Planning, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Infographics, Storyboarding, Canva (Software), Prompt Engineering, Copywriting, Generative AI, Content Creation, Marketing Strategies, Blogs, Collaborative Software, AI Enablement, ChatGPT, MarTech, Graphic Design, Multimedia, Graphic and Visual Design, Brand Awareness, Artificial Intelligence, Search Engine Optimization, Machine Learning
Intermediate · Specialization · 1 - 3 Months