IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

John Wiley & Sons
Skills you'll gain: Growth Strategies, Competitive Analysis, Data-Driven Decision-Making, Culture Transformation, Business Leadership, Employee Engagement, Scalability, Business Strategy, Strategic Leadership, Cross-Functional Collaboration, Entrepreneurship, Organizational Leadership, Organizational Strategy, Market Dynamics, Leadership, Team Management, Growth Mindedness, Business Management, Business Administration, Entrepreneurial Finance
Beginner · Course · 3 - 6 Months

Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping
Beginner · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: Business Modeling, Entrepreneurship, New Business Development, Emerging Technologies, Technology Strategies, Business Strategies, Information Technology, Legal Risk, Scalability, Innovation, Team Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: System Monitoring, Event Monitoring, System Configuration, Linux Servers, Virtual Machines, TCP/IP, Security Controls, Apache, Windows Servers, Software Installation, MySQL
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, Stakeholder Communications, LLM Application, Systems Architecture, Solution Architecture, AI Workflows, Software Architecture, Augmented and Virtual Reality (AR/VR), Stakeholder Analysis, Systems Thinking, Responsible AI, Business Communication, Machine Learning, Project Documentation, Context Management, Technical Consulting, Decision Making
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Network Security, Security Awareness, Cybersecurity, Encryption, Cryptography, Security Management, Authorization (Computing), Firewall, Authentications, Threat Detection, Hardening, Malware Protection, AI Enablement, Wireless Networks
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Business Communication, Communication, Professional Development, Professionalism, Emotional Intelligence, Adaptability, Sales, Job Analysis, Personal Attributes, Professional Networking, Presentations, Teamwork
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Relational Databases, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Business Transformation, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Compliance Management, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Workplace inclusivity, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Organizational Leadership, Social Justice, Adaptability
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies
Beginner · Course · 1 - 3 Months