
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Graphic and Visual Design Software, Graphic Design, Content Creation, Writing, User Accounts, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Requirements Analysis, Generative AI, Prompt Engineering, Software Design Documents, Requirements Elicitation, Workflow Management, User Story, Prioritization, Hugging Face, Customer Insights, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Encryption, Public Key Infrastructure, Cryptography, Data Security, Cryptographic Protocols, Advanced Encryption Standard (AES), Cybersecurity, Network Security, Blockchain, Authentications, Data Integrity, Classification Algorithms
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Design Thinking, User Research, Product Development, User Centered Design, Interviewing Skills, Usability Testing, Innovation, Team Oriented, Persona Development
Beginner · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: Organizational Skills, Business Reporting, Timelines, Small Business Accounting, Accounting and Finance Software, User Accounts, Billing, Invoicing
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Backlogs, Sprint Planning, Test Driven Development (TDD), Sprint Retrospectives, User Story, Scrum (Software Development), Agile Product Development, Kanban Principles, Agile Methodology, Solution Delivery, Application Deployment, Meeting Facilitation
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Angular, TypeScript, Web Components, JavaScript Frameworks, UI Components, Web Development Tools, Web Applications, Front-End Web Development, Software Architecture, Command-Line Interface, Routing Protocols, Cascading Style Sheets (CSS), Service Oriented Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, LLM Application, Prompt Engineering, Model Deployment, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Generative AI, Campaign Management, Social Media Marketing, Social Media, Content Creation, Innovation, Marketing Automation, Social Media Campaigns, Prompt Engineering, Instagram, Customer Engagement, Advertising Campaigns, Data Analysis
Intermediate · Course · 1 - 4 Weeks