IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving, Prioritization
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, English Language, Vocabulary, Language Learning
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Blockchain, FinTech, Emerging Technologies, Cryptography, Regulatory Compliance, Technology Strategies, Commercial Banking, Payment Systems, Data Integrity, Digital Assets, Financial Services, Business Modeling, Innovation, Distributed Computing, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

ESSEC Business School
Skills you'll gain: Business Modeling, Entrepreneurship, Business Planning, Business Risk Management, Risk Management, Teamwork, Design Thinking, Ideation, Planning, Strategic Thinking, Innovation, New Business Development, Creative Thinking, Decision Making, Open Mindset, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Prompt Engineering, Test Case, Responsible AI, Microsoft Visual Studio, Version Control, Code Review, GitHub, Integrated Development Environments, AI Enablement, Software Configuration Management, Software Development Tools, Software Documentation, AI Workflows, Program Development, Development Environment, LLM Application, Maintainability, Project Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Automation, Business Process Automation, Software Development Tools, User Interface (UI), Software Installation, Version Control, Debugging
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Cryptography, Application Security, Cybersecurity, Data Security, Encryption, Vulnerability Assessments, Information Systems Security, Cyber Attacks, Key Management, Infrastructure Security, Public Key Infrastructure, Authentications, Mobile Security, Data Integrity, Algorithms
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Prompt Engineering, Retrieval-Augmented Generation, Google Workspace, Generative AI, Productivity Software, Google Cloud Platform, AI Workflows, Enterprise Security
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Sustainable Development, Innovation, Environmental Science, Sustainability Standards, Environment, Socioeconomics, Social Impact, Social Justice, Climate Change Adaptation, Economic Development, Climate Change Mitigation, Public Policies, Case Studies
Build toward a degree
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Curiosity, Creativity, Innovation, Cultural Diversity, Ethical Standards And Conduct, Social Studies, Human Development, Diversity Awareness, Economics, Policy, and Social Studies, Psychology, Art History
Beginner · Course · 1 - 4 Weeks
Lund University
Skills you'll gain: Responsible AI, Artificial Intelligence, Social Impact, Social Justice, Algorithms, Ethical Standards And Conduct, Information Privacy, Governance
Beginner · Course · 1 - 4 Weeks