IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Rust (Programming Language), Test Case, Software Testing, Data Structures, Debugging, GitHub, Programming Principles, Package and Software Management, Development Environment, System Programming, Software Documentation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Microsoft Teams, Productivity Software, Endpoint Security, Microsoft Windows, Automation, Microsoft Outlook, Data Loss Prevention, Data Security, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Beginner · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Health Informatics, Decision Support Systems, Process Mapping, Business Analytics, Predictive Analytics, Data-Driven Decision-Making, Customer experience strategy (CX), Artificial Intelligence and Machine Learning (AI/ML), Analytics, Applied Machine Learning, Healthcare Industry Knowledge, Performance Metric
Intermediate · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Supervised Learning, Model Evaluation, Applied Machine Learning, Machine Learning, Statistical Methods, Artificial Neural Networks, Predictive Modeling, Scikit Learn (Machine Learning Library), Regression Analysis, Deep Learning, Finance, Financial Market, Tensorflow, Logistic Regression, Jupyter, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: User Experience Design, User Story, Prototyping, Wireframing, User Centered Design, Ideation, Conceptual Design, Interaction Design, User Interface (UI), Usability Testing, Storyboarding, Mockups, User Research
Beginner · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Collaborative Software, GitHub, Laboratory Reports, Technical Writing, Version Control, Document Management, Technical Documentation, Typography
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Intelligence Collection and Analysis, Strategic Thinking, Competitive Intelligence, Critical Thinking, Analysis, Business Intelligence, Digital Transformation, Timelines, Decision Making, Trend Analysis, Stakeholder Analysis, Business Strategy, Complex Problem Solving, International Relations, Empathy & Emotional Intelligence, Forecasting, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Princeton University
Skills you'll gain: Theoretical Computer Science, Data Structures, Computer Science, Computer Architecture, Algorithms, Programming Principles, Computational Logic, Java Programming, Computer Hardware, Scalability
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Prompt Engineering, Retrieval-Augmented Generation, Google Workspace, Generative AI, Productivity Software, Google Cloud Platform, AI Workflows, Enterprise Security
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Awareness, Social Justice, Diversity Equity and Inclusion Initiatives, Intercultural Competence, Cultural Diversity, Cultural Sensitivity, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Driven Development (TDD), Gherkin (Scripting Language), Code Coverage, Behavior-Driven Development, Software Testing, Unit Testing, Test Automation, Test Tools, API Testing, Test Case, Test Data, User Story, Mockups, Restful API, Microservices
Intermediate · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Problem Solving, Computer Programming, Theoretical Computer Science, Program Development, Software Engineering, Python Programming, Algorithms, Pseudocode, Data Structures, Application Design, Debugging, Problem Management, Computer Science, Functional Testing
Beginner · Course · 1 - 3 Months