The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Programming Principles, Program Development, Computer Programming, Data Structures, Debugging
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Design Thinking, Human Centered Design, User Experience Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Creativity, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Large Language Modeling, Generative AI, Writing, Data Ethics, Responsible AI, Artificial Intelligence, Technical Writing, Machine Learning, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Secure Coding, Application Security, Authorization (Computing), Authentications, Data Validation, Role-Based Access Control (RBAC), Verification And Validation, Security Controls, User Accounts, Configuration Management, Package and Software Management, Cybersecurity, Data Loss Prevention, Identity and Access Management, Code Review, Software Installation, Middleware, Debugging, Computer Programming, Information Technology
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Debugging, Computer Programming Tools, Algorithms, Programming Principles, Computational Thinking, Program Development, Student Engagement, Technical Communication, Event-Driven Programming, Computer Programming, Education Software and Technology, Animation and Game Design, Code Review, Object Oriented Design, Diversity Equity and Inclusion Initiatives, Computer Science, Software Documentation, Brainstorming, Data Structures, Development Environment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Personally Identifiable Information, Data Security, Data Governance, Data Ethics, Data Loss Prevention, Security Controls, Regulatory Compliance, Compliance Management, Compliance Training, Data Integrity, Security Strategy, Regulatory Requirements, Incident Response
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, HTML and CSS, Web Design and Development, Front-End Web Development, Web Design, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Restful API, Docker (Software), Containerization, Git (Version Control System), Flask (Web Framework), Application Programming Interface (API), Authentications, Application Deployment, Database Management, JSON, Object-Relational Mapping, Continuous Deployment, Python Programming, Object Oriented Programming (OOP), Data Structures
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Containerization, Identity and Access Management, Google Cloud Platform, Cloud Management, Cloud Computing, Cloud Infrastructure, Application Deployment, Command-Line Interface
Intermediate · Course · 1 - 3 Months