IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Business Process Modeling, Systems Analysis, Root Cause Analysis, Business Planning, Stakeholder Analysis
Intermediate · Specialization · 3 - 6 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Media and Communications, Political Sciences, Policy Analysis, Public Policies, Economics, Policy, and Social Studies, International Relations, Public History, Social Sciences
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Health Technology, Health Informatics, Health Care, Health Systems, Electronic Medical Record, Care Coordination, Clinical Informatics, Telehealth, Health Information Management, Patient Education and Support, Interoperability, Patient-centered Care
Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Financial Statements, Financial Accounting, Cash Flows, Ledgers (Accounting), Accounting, Financial Reporting, General Accounting, Balance Sheet, Income Statement, Bookkeeping, Accounting Records, Accrual Accounting, Equities
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Business Process, Business Modeling, Business Risk Management, Business Requirements, Business Strategies, Business Process Modeling, Systems Analysis, Analysis, Organizational Strategy, Case Studies, Risk Management
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Governance, Network Infrastructure, Conflict Management, Security Management, Political Sciences, Media and Communications, Psychology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Data Security, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), Cloud Security, Active Directory, Threat Modeling, Security Strategy, Data Storage, Database Architecture and Administration, Virtual Machines, Infrastructure Security, Kubernetes, Continuous Monitoring, Web Applications, Cyber Governance, System Monitoring, Network Security, Authentications
Intermediate · Professional Certificate · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Research, Scientific Methods, Data Ethics, Data Sharing, Ethical Standards And Conduct, Informed Consent, Innovation, Intellectual Property, Data Integrity, Technical Writing
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: Data Governance, Governance, Data Management, Compliance Management, Data Architecture, General Data Protection Regulation (GDPR), Data Strategy, Regulatory Compliance, Data Security, Cloud Security, Metadata Management, Information Management, Regulatory Requirements, Data Integrity, Data Quality, Data Access, Cloud Computing, Risk Management
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Infant Care, Child Health, Child Development, Nutrition and Diet, Safety Standards, Accident Prevention, Patient Positioning, Patient Education And Counseling, Caregiving, Patient Transport, Family Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sustainable Development, Socioeconomics, Community Development, Sustainable Business, Social Impact, Governance, Systems Thinking, Multimedia, Case Studies, Innovation, Stakeholder Engagement, Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months