IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Capital Budgeting, Microsoft Excel, Dashboard, Financial Modeling, Business Intelligence, Data Visualization, Key Performance Indicators (KPIs), Productivity Software, Excel Formulas, Spreadsheet Software, Interactive Data Visualization, Data Analysis Expressions (DAX), Business Metrics, Financial Analysis, Data-Driven Decision-Making, Financial Forecasting, Google Sheets, Finance, Microsoft Office, Loans
Build toward a degree
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Regression Analysis, Data Cleansing, Correlation Analysis, Data Preprocessing, Matplotlib, Statistical Analysis, Scatter Plots, R Programming, Data Analysis, Statistical Inference, Descriptive Statistics, Pandas (Python Package), Python Programming
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Cyber Security Policies, Identity and Access Management, Data Access, Security Awareness, Authentications
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Ancient History, World History, Research, European History, Storytelling, Culture, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Serverless Computing, Cloud Development, Microsoft Power Automate/Flow, Event-Driven Programming, Cloud Applications, Cloud-Based Integration, Business Process Automation, Microservices, Application Programming Interface (API), GitHub
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Generative AI Agents, Artificial Intelligence, Agentic systems, Business Process Automation, Prompt Engineering Tools, Tool Calling, Context Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Microsoft Azure, Unsupervised Learning, Databricks, MLOps (Machine Learning Operations), Applied Machine Learning, Classification Algorithms, Regression Analysis, Scikit Learn (Machine Learning Library), Predictive Modeling, Model Deployment, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Supervised Learning, Virtual Machines, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

The Linux Foundation
Skills you'll gain: Package and Software Management, Linux, Command-Line Interface, File Systems, Unix Commands, Linux Administration, Linux Commands, User Accounts, System Configuration, Performance Tuning, System Monitoring, Operating Systems, Network Monitoring, Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Design, Relational Databases, SQL, Databases, R Programming, Database Management, Data Science, Statistical Programming, Data Modeling, Data Analysis Software, Query Languages, Data Manipulation, Data Analysis
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Policy Development, Environmental Policy, Program Evaluation, Governance, Immigration Law, Research Methodologies
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, AI Personalization, Advanced Analytics, Customer Retention, Analytics, Marketing Effectiveness, Predictive Modeling, Marketing, Data Analysis, Social Network Analysis, Customer Analysis, Data Ethics, Customer Insights, Market Analysis, Text Mining, Predictive Analytics, Marketing Strategy and Techniques, Digital Marketing, Machine Learning, Generative AI
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Data Validation, Business Process Modeling, Business Analytics, Operational Performance Management, Gap Analysis, Organizational Strategy, Key Performance Indicators (KPIs), Internet Of Things, Data Integrity
Beginner · Course · 1 - 4 Weeks