IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Cyber Security Policies, Identity and Access Management, Data Access, Security Awareness, Authentications
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Change Management, Communication Strategies, Needs Assessment, Active Listening
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Focus Group, Qualitative Research, Surveys, Discussion Facilitation, Market Research, Research, Research Reports, Recruitment, Research Methodologies, Interviewing Skills, Recruitment Strategies, Consumer Behaviour, Report Writing, Sample Size Determination
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Penetration Testing, Application Security, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Operating Systems, C (Programming Language)
Intermediate · Course · 1 - 4 Weeks

The Linux Foundation
Skills you'll gain: Package and Software Management, Linux, Command-Line Interface, File Systems, Unix Commands, Linux Administration, Linux Commands, User Accounts, System Configuration, Performance Tuning, System Monitoring, Operating Systems, Network Monitoring, Software Installation
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Parent Communication, Student Engagement, Student Support and Services, Teaching, Instructional Strategies, Community Development, Instructional Design, Classroom Management, K-12 pedagogy, Rapport Building, Differentiated Instruction, Digital pedagogy, Blended Learning, Curriculum Development, Interpersonal Communications
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Microsoft Azure, Unsupervised Learning, Databricks, MLOps (Machine Learning Operations), Applied Machine Learning, Classification Algorithms, Regression Analysis, Scikit Learn (Machine Learning Library), Predictive Modeling, Model Deployment, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Supervised Learning, Virtual Machines, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Professionalism, Workflow Management, Accountability, Time Management, Agile Methodology, Continuous Improvement Process, Plan Execution, Problem Solving, Planning, Process Improvement, Adaptability, Client Services, Quality Improvement, Communication Planning, Critical Thinking and Problem Solving, Communication, Decision Making, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Network Security, Computer Hardware, Computer Systems, TCP/IP, Information Technology, General Networking, Computer Literacy, Network Protocols, Operating Systems, Computer Networking, Software Systems, File Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, SQL, Databases, R Programming, Database Management, Data Science, Statistical Programming, Data Modeling, Data Analysis Software, Query Languages, Data Manipulation, Data Analysis
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Rust (Programming Language), Test Case, Software Testing, Data Structures, Debugging, GitHub, Programming Principles, Package and Software Management, Development Environment, System Programming, Software Documentation
Beginner · Course · 1 - 4 Weeks