IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

LearnQuest
Skills you'll gain: Java Programming, File I/O, Object Oriented Programming (OOP), Application Frameworks, Debugging, Data Persistence, Data Structures
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Employee Engagement, Organizational Leadership, Leadership, Team Motivation, Culture Transformation, Industrial and Organizational Psychology, Personal Development, Goal Setting, Self-Awareness, Stress Management
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: R Programming, Statistical Modeling, Bayesian Statistics, Statistical Software, Markov Model, Mathematical Modeling, Statistical Methods, Probability & Statistics, Unsupervised Learning, Machine Learning Methods, Probability Distribution, Classification Algorithms
Intermediate · Course · 1 - 3 Months
Skills you'll gain: File Systems, Operating Systems, Unix, Data Integrity, Debugging, File I/O, Linux, Distributed Computing, Data Storage, C (Programming Language), System Programming, Command-Line Interface, Data Security, Computer Hardware, Scalability
Intermediate · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Revenue Forecasting, Financial Modeling, Financial Forecasting, Real Estate, Forecasting, Cash Flow Forecasting, Commercial Real Estate, Risk Management, Property and Real Estate, Investment Management, Risk Analysis, Risk Mitigation, Investments, Financial Analysis, Return On Investment, Operating Expense
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Jupyter, Matplotlib, Data Visualization, Pandas (Python Package), Data Manipulation, SQL, Seaborn, Data Preprocessing, Database Management, Data Structures, NumPy, Databases, Accounting, Data Modeling, Python Programming, Regression Analysis, Scripting Languages, Scripting
Build toward a degree
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Economics, Supply And Demand, Market Dynamics, Tax, Market Analysis, International Relations, Operating Cost, Policy Analysis, Consumer Behaviour, Decision Making
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Public Health, Safety Standards, Public Policies, Policy Analysis, Health Policy, Law, Regulation, and Compliance, Community Health, Risk Analysis, Case Studies
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, Systems Administration, Help Desk Support, Email Security, Event Monitoring, Technical Communication, File Management
Beginner · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Package and Software Management, Command-Line Interface, Linux Commands, Linux, Linux Administration, Unix Commands, File Systems, Data Storage, Network Troubleshooting, Operating Systems, Remote Access Systems, Operating System Administration, System Support, Software Installation, File Management, Service Management, General Networking, DevOps, Network Security, User Accounts
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Business Process Automation, Automation, Business Process, IT Automation, Workflow Management, Robotic Process Automation, Business Transformation, Business Workflow Analysis, Operational Efficiency, Compliance Management, Security Controls, Continuous Improvement Process, Return On Investment, Change Management
Beginner · Course · 1 - 4 Weeks