IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Issue, Solution Design, Sustainable Development, Design Thinking, Business Planning, Sustainable Business, Innovation, Product Development, Entrepreneurship, Economic Development, Needs Assessment, Business Development, Consumer Behaviour, Market Analysis, Market Research, Cultural Sensitivity
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Pharmacology
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Storytelling, Game Design, Video Game Development, Animation and Game Design, Multimedia, Media and Communications, Art History, Interactive Learning, Psychology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Automation, Model Deployment, Robotic Process Automation, AI Enablement, Performance Measurement, Generative AI, Tool Calling, No-Code Development, Responsible AI, LLM Application, Process Optimization, MLOps (Machine Learning Operations), System Monitoring
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Workflow Management, Process Analysis, Microsoft Copilot, Microsoft Azure, Process Mapping, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Document Management, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, No-Code Development, Prompt Engineering, Artificial Intelligence, Application Development, Marketing Automation, ChatGPT, Social Media Content, Content Development and Management, Automation, User Interface (UI), User Feedback
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Model Evaluation, Applied Machine Learning, Unsupervised Learning, Classification And Regression Tree (CART), Decision Tree Learning, Artificial Neural Networks, Classification Algorithms, Supervised Learning, Machine Learning Algorithms, Random Forest Algorithm, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Dimensionality Reduction, Statistics
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Authentications, Cloud Security, Cybersecurity, Threat Detection, Security Awareness, Cyber Attacks, Network Security, Vulnerability Assessments, Cloud Computing, Data Security, Identity and Access Management, Human Factors (Security), Software As A Service
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Software Design, Software Development Life Cycle, Application Security, Technical Design, Software Architecture, Software Development Methodologies, Conceptual Design, Requirements Analysis
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Budgeting, Data Visualization, Google Sheets, Spreadsheet Software, Presentations, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Discussion Facilitation, Verbal Communication Skills, Public Speaking, Communication, Social Skills, Interpersonal Communications, Active Listening, Planning, Collaboration, Initiative and Leadership, Time Management
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Chronic Diseases, Social Determinants Of Health, Systems Thinking, Epidemiology, Public Health and Disease Prevention, Public Health, Health Care, Preventative Care, Sustainable Development, Nutrition and Diet, Biology, Psychology
Beginner · Course · 1 - 3 Months