IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Milestones (Project Management), Goal Setting, Timelines, Project Management Software, Delegation Skills, Project Planning, Project Coordination, Databases, Project Management, Coordinating, Collaborative Software, Team Building, Prioritization
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Systems Security, Cyber Security Policies, Data Ethics, Cyber Governance, Application Security, Cyber Risk, Computer Security, General Data Protection Regulation (GDPR), Responsible AI
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Case Studies, Research, Scientific Methods, Investigation
Beginner · Course · 1 - 3 Months

Technion - Israel Institute of Technology
Skills you'll gain: Pain Management, Psychiatry, Physiology, Pharmaceuticals, Substance Abuse, Pharmacology, Neurology, Healthcare Ethics, Drug Interaction, Clinical Trials, Ancient History, Oncology, Mental Health Diseases and Disorders, Biology, World History, Chemistry
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Case Studies, Manufacturing Processes, Manufacturing and Production, Business Transformation, Technology Strategies, Technology Roadmaps, Emerging Technologies, Strategic Partnership, Business Modeling, Cost Benefit Analysis, Risk Analysis, Organizational Change
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Cloud Services, OSI Models, Network Architecture, Network Security, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, TCP/IP, Virtual Networking, Software-Defined Networking, Network Protocols, General Networking, Wide Area Networks, Network Routers, Network Troubleshooting, Linux, Kubernetes, Network Infrastructure, Network Switches, Terraform
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Mechanics, Physics, Mechanical Engineering, Calculus, Engineering Calculations, Engineering Analysis, Physical Science, Mathematical Modeling, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Methodology, Scaled Agile Framework, Kanban Principles, Waterfall Methodology, Lean Methodologies
Beginner · Course · 1 - 4 Weeks
The University of Sydney
Skills you'll gain: Intercultural Competence, Cultural Sensitivity, Social Justice, Cultural Diversity, Diversity Awareness, Social Studies, Community Development, Public History, Anthropology, Land Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cash Flow Forecasting, Financial Forecasting, Cash Flows, Financial Analysis, Business Planning, Financial Statements, Entrepreneurship, Financial Planning, Financial Management, Business Strategy, Strategic Decision-Making, Strategic Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Game Design, Programming Principles, Python Programming, Scripting, Computer Programming, Scripting Languages, Computer Science
Beginner · Guided Project · Less Than 2 Hours