IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support, File I/O
Intermediate · Professional Certificate · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Performance Management, Network Architecture, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Computer Networking, Network Administration, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, IBM Cloud, AI Workflows, Workflow Management, No-Code Development, Machine Learning Software, Model Deployment, Natural Language Processing, Machine Learning, Artificial Intelligence, Self Service Technologies, Application Deployment, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Business Writing, Goal Setting, Negotiation, Time Management, Business Planning, Project Controls, Feasibility Studies, Leadership and Management, Entrepreneurship, Team Leadership, Business Correspondence, Financial Statement Analysis, Project Planning, Team Performance Management, Concision, Smart Goals, Team Management, Project Management, Communication, Performance Metric
Beginner · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Google Gemini, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Data Storage, Security Management, Cloud Security, Group Policy, Technical Support
Beginner · Professional Certificate · 1 - 4 Weeks

Stanford University
Skills you'll gain: Cooking, Meal Planning And Preparation, Health Promotion, Health Education, Nutrition and Diet, Public Health, Behavior Management, Cultural Diversity, Health Informatics, Chronic Diseases
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Artificial Intelligence, Machine Learning, Data Science, Deep Learning, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Change, Agile Methodology, Project Planning, Waterfall Methodology, Interpersonal Communications, Strategic Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, CI/CD, Software Development Life Cycle, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Linux Commands, Software Architecture, Agile Software Development, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Kubernetes, Restful API, Git (Version Control System), DevOps, Grafana, Software Engineering, Data Import/Export, Application Development
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Program Development, Programming Principles, Python Programming, Computer Programming, Computational Thinking, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, LLM Application, Machine Learning, Natural Language Processing, Innovation, Critical Thinking
Beginner · Course · 1 - 4 Weeks