IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

IESE Business School
Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Design, Process Analysis, Inventory Management, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Inventory Management System, Workflow Management, Strategic Decision-Making, Inventory Control, Capacity Management, Prioritization, Service Level, Resource Utilization
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Organizational Leadership, Stress Management, Leadership, Influencing, Motivational Skills, Leadership Development, Industrial and Organizational Psychology, Leadership and Management, Business Leadership, Strategic Leadership, Job Analysis, Business Ethics, Employee Engagement, Persuasive Communication, Emotional Intelligence, Professional Networking, Empowerment
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Responsible AI, LLM Application, Model Evaluation, Scripting, Debugging
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Patient Communication, Patient Evaluation, Emergency Medical Services, Patient Education And Counseling, Basic Patient Care, Care Management, Clinical Assessment, Triage, Emergency Response
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Decision Making, Self-Awareness, Problem Solving, Emotional Intelligence, Industrial and Organizational Psychology, Stress Management, Leadership, Neurology, Human Learning, Learning Strategies, Psychology, Life Sciences, Anatomy, Business, Physiology
Build toward a degree
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Immunology, Infectious Diseases, Molecular Biology, Epidemiology, Microbiology, Public Health, Drug Development, Biotechnology, Medical Science and Research, Climate Change Programs, Cell Biology, Health Disparities, Biology, Clinical Trials, Laboratory Research, Pharmacology, Public Health and Disease Prevention, New Product Development, Emerging Technologies, Manufacturing Processes
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Embeddings, Prompt Engineering, Development Environment, Large Language Modeling, Text Mining, Databases, OpenAI, Semantic Web, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Data Warehousing, Data Mining, Business Intelligence, Star Schema, Snowflake Schema, Data Modeling, Unsupervised Learning, Business Analytics, Data-Driven Decision-Making, Predictive Modeling, Cloud Computing, Market Analysis, Supervised Learning, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Automation, Model Deployment, Robotic Process Automation, AI Enablement, Performance Measurement, Generative AI, Tool Calling, No-Code Development, Responsible AI, LLM Application, Process Optimization, MLOps (Machine Learning Operations), System Monitoring
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: ASP.NET, Microsoft Copilot, .NET Framework, Application Programming Interface (API), Middleware, Server Side, Restful API, C# (Programming Language), Back-End Web Development, Application Frameworks, JSON, Software Documentation, Secure Coding, Programming Principles, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months