IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Ball State University
Skills you'll gain: Data Analysis, Programming Principles, Statistical Analysis, Computer Programming, Python Programming, Object Oriented Programming (OOP), Natural Language Processing, Scripting, NumPy, Algorithms, Debugging, Data Structures
Build toward a degree
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Generative Adversarial Networks (GANs), Natural Language Processing, Data Quality, Anomaly Detection, Data Storytelling, Technical Communication, Responsible AI, Data Visualization, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Data Pipelines, Data Cleansing, Data Visualization Software, Data Preprocessing, Data Science, Autoencoders, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Economics, Economics, Policy, and Social Studies, Tax, Economic Development, Social Justice, Socioeconomics, Public Policies, Sustainable Development, Tax Management, Policy Analysis, Income Tax, Market Analysis
Mixed · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Financial Acumen, Financial Analysis, Financial Forecasting, Accounting, Price Negotiation, Business Planning, Budgeting, Financial Planning, Financial Management, Business Metrics, Expense Management, Decision Making
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Consumer Behaviour, Marketing Psychology, Marketing, Culture, Sustainable Business, Marketing Analytics, Environmental Issue, Sociology, Information Privacy, Digital Communications, Social Media
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

IBM
Skills you'll gain: COBOL (Programming Language), File I/O, IBM Cloud, Mainframe Computing, Programming Principles, Mainframe Technologies, Procedure Development, Program Development, Data Structures, Debugging, Editing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Security, Cryptography, Information Systems Security, Security Management, Security Requirements Analysis, Data Access, Vulnerability Assessments, Data Management, Information Management, Big Data
Beginner · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: Data Manipulation, Robotic Process Automation, Automation, Data Cleansing, Data Management, Data Structures
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Network Monitoring, Network Administration, Network Security, Routing Protocols, Network Troubleshooting, OSI Models, TCP/IP, Computer Networking, Network Switches, General Networking, Command-Line Interface, Network Routing, Networking Hardware, Network Architecture, Local Area Networks, Network Infrastructure, Network Protocols
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Employee Engagement, Organizational Leadership, Professional Development, Drive Engagement, Leadership, Human Resource Strategy, Culture Transformation, Workforce Development, Business Leadership, Team Building, Industrial and Organizational Psychology, Personal Development, Goal Setting, Self-Awareness, Stress Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Operating Systems, C (Programming Language), Performance Tuning, Virtual Machines, System Programming, Virtualization, Linux
Advanced · Course · 1 - 3 Months