IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months
The University of Edinburgh
Skills you'll gain: Discussion Facilitation, Culture, Research, Diversity Awareness, Science and Research, Systems Thinking, Anthropology, Biology, Physical Science, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Grammar, Multimedia, English Language, Content Creation, Writing, Photo/Video Production and Technology, Electronic Media
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Unity Engine, Augmented and Virtual Reality (AR/VR), Virtual Environment, 3D Modeling, Animations, Non-Verbal Communication, Interaction Design, Human Computer Interaction, Psychology, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Business Process Automation, Automation, Business Process, IT Automation, Workflow Management, Robotic Process Automation, Business Workflow Analysis, Business Technologies, Operational Efficiency, Compliance Management, Security Controls, Continuous Improvement Process, Return On Investment, Change Management
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cloud Security, Authentications, Key Management, Data Security, Cloud Applications, Cloud Services, Application Security, Authorization (Computing), Cyber Risk, Secure Coding, Cloud Storage, Personally Identifiable Information, DevSecOps, General Data Protection Regulation (GDPR), Network Security, Information Privacy, Continuous Monitoring, Cloud Computing, Cryptography
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Prioritization, Self-Awareness, Decision Making, Personal Development, Resourcefulness, Goal Setting, Research
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Containerization, Microservices, Virtualization, Scalability, Application Lifecycle Management, Command-Line Interface
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Project Risk Management, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Business Risk Management, Project Management, Governance Risk Management and Compliance, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Animations, Content Creation, Social Media, Creative Design, Graphical Tools, Design, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Computer Literacy, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Software Design
Intermediate · Course · 1 - 3 Months