IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Risk Management Framework, Infrastructure Security, Cyber Security Policies, Security Management, NIST 800-53, Cybersecurity, Cyber Security Strategy, Security Strategy, Cyber Risk, System Monitoring
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Stress Management, Resilience, Mental Health, Mindfulness, Physiology, Psychology, Self-Awareness, Emotional Intelligence, Cognitive Behavioral Therapy, Scientific Methods, Mental Health Diseases and Disorders, Social Skills
Beginner · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Infectious Diseases, Microbiology, Immunology, Pathology, Infection Control, Pharmacology, Epidemiology, Public Health and Disease Prevention, Molecular, Cellular, and Microbiology, Cell Biology
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Financial Statement Analysis, Financial Statements, Operations Management, Financial Analysis, Selling Techniques, Business, Sales, Balance Sheet, Sales Process, Business Management, Marketing, Logistics, Economics, Advertising, Marketing Strategies, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Presentations, Business Intelligence, Dashboard, Tableau Software, IBM Cognos Analytics, Statistical Analysis, Business Analytics, Data Analysis, Looker (Software), Regression Analysis, Data Visualization, PostgreSQL, Interactive Data Visualization, Pivot Tables And Charts, Data Visualization Software, Data Cleansing, Microsoft Excel, SQL, Data Preprocessing, Data Manipulation
Advanced · Course · 1 - 3 Months
Curtis Institute of Music
Skills you'll gain: Music Performance, Instrumental Music, Music History, Classical Music, Performing Arts, Music, Music Theory
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Simulation and Simulation Software, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Organizational Strategy, Analysis, Diagram Design, Verbal Communication Skills
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Talent Sourcing
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Angular, Linear Algebra, Physics, Mathematical Modeling, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Routing, Routing Protocols, OSI Models, TCP/IP, Virtual Local Area Network (VLAN), Network Switches, Networking Hardware, Network Administration, Local Area Networks, Network Infrastructure, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months