IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Strategic Communication, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Communication Strategies, Campaign Management, Integrated Marketing Communications, Branding, Earned Media, Brand Management, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Security Controls, Security Requirements Analysis, Continuous Monitoring, Cyber Security Policies, Information Assurance, Information Systems Security, Personally Identifiable Information, Data Security, Document Management
Mixed · Course · 1 - 3 Months
Georgia Institute of Technology
Skills you'll gain: Software-Defined Networking, Virtual Networking, Virtualization, Virtual Machines, Cloud Infrastructure, Network Architecture, Network Infrastructure, Computer Networking, Cloud Computing, Network Planning And Design, Network Performance Management, Linux, Performance Tuning, Scalability
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft Visual Studio, GitHub, Code Review, Integrated Development Environments, Program Development, Software Documentation, AI Enablement, Computer Programming Tools, Web Development Tools, Development Testing, Debugging
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Endpoint Security, Infrastructure Security, Security Management, Network Security, Cyber Security Policies, Security Controls, Data Security, Security Strategy, Application Security, IT Infrastructure, Information Management, Enterprise Security, Data Integrity
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Research Methodologies, Case Studies, Social Justice, Cultural Diversity, Socioeconomics, Community Development, Qualitative Research, Sociology, Social Sciences, Economics
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Workplace inclusivity, Emergency Response, Risking, Professionalism, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Communication Strategies
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: Microsoft Power Platform, Statistical Reporting, Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Employee Performance Management, Performance Management, Team Motivation, Management Training And Development, Empathy, Coaching, Emotional Intelligence, Creativity, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Scikit Learn (Machine Learning Library), Classification Algorithms, Applied Machine Learning, Machine Learning Algorithms, Supervised Learning, Random Forest Algorithm, Machine Learning, Unsupervised Learning, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: HVAC, Building Services Engineering, Equipment Design, Thermal Management, Mechanical Engineering, Plumbing, Facility Repair And Maintenance, Mechanical Design, Control Systems, Energy and Utilities, Safety Standards, Engineering Calculations, Materials science
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Management Software, Dashboard, Project Management, Calendar Management, Collaborative Software, Milestones (Project Management)
Beginner · Guided Project · Less Than 2 Hours