IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Compassion, Philanthropy, Positivity, Empathy, Social Impact, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Culture, Decision Making, Goal Setting, Planning
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Decision Tree Learning, Data Ethics, Regression Analysis, Artificial Intelligence, Machine Learning, Statistical Modeling, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Logistic Regression, Deep Learning, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Multimodal Prompts, Anthropic Claude, ChatGPT, Generative AI, Creative Thinking, Brainstorming, Game Design, Cognitive flexibility, Critical Thinking, Problem Solving, Decision Making
Mixed · Course · 1 - 4 Weeks

Lecturio
Skills you'll gain: Molecular Biology, Biochemistry, Cell Biology, Pharmacology, Biology
Intermediate · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months
École Polytechnique
Skills you'll gain: Semiconductors, Materials science, Electrical Engineering, Sustainable Technologies, Energy and Utilities, Physics, Electronic Components, Manufacturing Processes
Mixed · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Data Storytelling, Dashboard, Power BI, Data Visualization, Interactive Data Visualization, Data Analysis, Data Modeling, Data Visualization Software, Data Analysis Expressions (DAX), Star Schema, Data Cleansing, Data Transformation, Data Import/Export, Data Security
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Professional Development, Intercultural Competence, Trustworthiness, Cultural Diversity, Personal Development, Overcoming Obstacles, Education and Training, Collaboration, Goal Setting, Teamwork, Problem Solving, Adaptability, Higher Education, digital literacy, Communication, Time Management
Beginner · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Instructional Strategies, Student-Centred Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, LLM Application, Development Environment, Multimodal Prompts, Embeddings, Vector Databases, User Interface (UI), Generative AI, AI Workflows, AI Personalization, Prompt Engineering, Agentic systems, Data Visualization, Image Analysis, Application Development, Augmented Reality, Text Mining, Graph Theory, Query Languages
Intermediate · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Management, Manufacturing Operations, Operations Management, Business Operations, Inventory Management System, Operational Efficiency, Logistics, Internal Communications, Analysis, Working Capital, Process Improvement, Financial Analysis, Lean Six Sigma, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Cloud Deployment, Cloud Security, Cloud Computing, Incident Response, Cloud Management, Cloud Services, Disaster Recovery, Capacity Management, Virtual Networking, IT Automation, Network Troubleshooting, Virtual Machines, Virtualization, Application Deployment, Application Security, System Monitoring, Security Controls, Capacity Planning
Intermediate · Specialization · 1 - 3 Months