IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Backlogs, Requirements Management, Business Requirements, Performance Measurement, Business Analysis, Root Cause Analysis, Solution Delivery, Project Performance, Data Mining, Jira (Software), Process Improvement, Data-Driven Decision-Making, Analysis, Prioritization, Change Management, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Social Justice, Community Development, Governance, Sustainable Development, Systems Thinking, Information Technology, Economic Development, Policty Analysis, Research, and Development, Digital Transformation, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Application Deployment, API Gateway, Cloud-Native Computing, Containerization, Network Troubleshooting, Data Storage, Network Administration, Infrastructure Security, Role-Based Access Control (RBAC), Software-Defined Networking, YAML, DevOps, Technical Support and Services, Linux Administration, Data Storage Technologies, General Networking, Network Architecture, Problem Management, Test Case
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: AI Personalization, Generative AI, LLM Application, Content Creation, Marketing Operations, AI Enablement, Marketing Analytics, Marketing Strategies, Strategic Marketing, Innovation, Prompt Engineering, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Software-Defined Networking, Network Performance Management, Network Monitoring, Data Centers, Network Architecture, Computer Networking, Cloud Computing, Network Routing, Microsoft Azure, Test Tools, Debugging, Scalability
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Digital Forensics, Criminal Investigation and Forensics, Investigation, File Systems, Mobile Security, Cybersecurity, Data Security, Data Integrity, Malware Protection, File Management, Computer Security Incident Management, Incident Response, Data Storage, Real Time Data, Disaster Recovery, Linux, Network Analysis, Regulation and Legal Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Risking, Data Ethics, Regulation and Legal Compliance, Generative AI, Business Ethics, AI Security, Intellectual Property, Business Risk Management, Ethical Standards And Conduct, Personally Identifiable Information, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Debugging, ChatGPT, Pseudocode, AI Enablement, Web Development, Code Review, Web Development Tools, Artificial Intelligence, Web Applications, Software Development, Programming Principles, Software Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft 365, Document Management, Workflow Management, Microsoft Power Platform, Business Process Automation, Productivity Software, Automation, Intranet
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Javascript, Ajax, JSON, Web Applications, Web Development, Scripting, Hypertext Markup Language (HTML), Object Oriented Programming (OOP), Event-Driven Programming, Web Services, Programming Principles, Prototyping, Network Protocols
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Ethics, Data Visualization Software, Data Analysis, Statistical Analysis, Correlation Analysis, Business Intelligence, Advanced Analytics, Data Analysis Expressions (DAX), Analytics, Data-Driven Decision-Making, Exploratory Data Analysis, Trend Analysis, Time Series Analysis and Forecasting, Scatter Plots, Forecasting, Geospatial Information and Technology, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability
Beginner · Course · 1 - 3 Months