IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Multiple educators
Skills you'll gain: Retrieval-Augmented Generation, AI Product Strategy, Independent Thinking, Productivity Software, Generative AI, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Business Communication, Emotional Intelligence, Productivity, Operational Efficiency, Administration, Business Operations, Planning, Project Planning, Business Planning, Project Management, Business Administration, Business
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Incident Response, Intrusion Detection and Prevention, Computer Security Incident Management, Incident Management, Threat Detection, Security Information and Event Management (SIEM), IT Automation, Automation, Event Monitoring, Cyber Threat Intelligence, Continuous Monitoring, System Monitoring, Anomaly Detection, Cybersecurity, Security Controls, Data Analysis Software, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Facebook, Advertising, Online Advertising, Social Media Campaigns, Paid media, Marketing, Social Media, Customer Data Management, Digital Marketing
Advanced · Guided Project · Less Than 2 Hours
University of Leeds
Skills you'll gain: Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Estimation, Analysis, Prioritization, Professional Development
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Organizational Change, Key Performance Indicators (KPIs), Management Training And Development, Team Performance Management, Employee Performance Management, Performance Management, Leadership and Management, Performance Measurement, Meeting Facilitation, Constructive Feedback, Professional Development, Personal Development, Goal Setting, Active Listening, Communication Strategies, Self-Awareness
Mixed · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Predictive Modeling, Business Transformation, Strategic Decision-Making, Forecasting, Technology Strategies, Emerging Technologies, Business Strategies, Leadership, Market Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Development, Continuous Deployment, Development Environment, Application Deployment, Cloud Deployment, Docker (Software), Containerization, ASP.NET, Platform As A Service (PaaS), Scalability, Microsoft Visual Studio, Web Applications, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Natural Resource Management, Environment, Sustainable Development, Environmental Issue, Environmental Science, Life Sciences, Biology, Social Studies, Climate Change Adaptation, Water Quality, Science and Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Research, Internet Of Things, Usability Testing, Prototyping, Design Thinking, Ideation, Automation, Advanced Analytics, User Experience Design, Big Data, User Centered Design, IT Security Architecture, Interaction Design, Data-Driven Decision-Making, Human Centered Design, Data Management, Robotics, Control Systems, Hardware Architecture, Manufacturing Processes
Beginner · Specialization · 1 - 3 Months

Infosec
Skills you'll gain: Authentications, Cryptography, Application Security, Web Applications, Javascript, Identity and Access Management, Node.JS, Browser Compatibility
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Administration, Network Troubleshooting, TCP/IP, Computer Networking, Local Area Networks, General Networking, Network Switches, Network Routers, Simulations, Configuration Management, Information Technology, Verification And Validation, System Testing
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Consumer Behaviour, Responsible AI, Social Impact, Business Risk Management, Business Operations, Risk Analysis, Operations, Generative AI, AI Security, Environment Health And Safety, Customer experience improvement, Social Sciences, Governance, Leadership and Management
Beginner · Course · 1 - 4 Weeks