IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Big Data, Cybersecurity, Pedagogy, Data Security, Cryptography, Information Privacy, Encryption, Responsible AI, AI Personalization, Computer Science, Information Technology, Web Applications, Web Servers, Machine Learning, Supervised Learning
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Crisis Management, Workplace inclusivity, Professional Development, Team Leadership, Diversity and Inclusion, Leadership Development, Strategic Leadership, Leadership, Organizational Strategy, Organizational Leadership, People Development, Business Leadership, Personal Development, Team Building, Resilience, Strategic Thinking, Emotional Intelligence, Self-Awareness, Case Studies
Intermediate · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Water Resources, Environment, Climate Change Adaptation, Environmental Science, Environmental Issue, Land Management, Natural Resource Management, Water Resource Management, Water Quality, Sustainable Development, Education and Training, Environment Health And Safety, Teaching, Sustainable Technologies, Systems Thinking, Biology, Community Development, Pollution Prevention
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: OpenAI API, Prompt Engineering, Data Analysis, Generative AI, Data Visualization Software, Analysis, Data Manipulation, Artificial Intelligence, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Market Research, Data-Driven Decision-Making, Consumer Behaviour, Customer Analysis, Marketing Psychology, Market Analysis, Marketing Planning, Behavioral Economics, Customer Insights, Strategic Marketing, Marketing Strategies, Technology Strategies, Product Lifecycle Management, Business-To-Consumer, B2B Sales, Digital Marketing
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Authentications, Microsoft Azure, Authorization (Computing), Network Security, Virtual Private Networks (VPN), Identity and Access Management, Firewall, Active Directory, Cloud Security, User Provisioning, Security Management, Role-Based Access Control (RBAC), Virtual Networking, Kubernetes, Single Sign-On (SSO), User Accounts, Data Security, Data Access, Security Information and Event Management (SIEM)
Intermediate · Specialization · 1 - 3 Months

Emory University
Skills you'll gain: Public History, Community Development, Case Studies, Discussion Facilitation, Cultural Diversity, Socioeconomics, Surveys, Research
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Retrieval-Augmented Generation, Google Gemini, Engineering Software, Responsible AI, Embeddings, Gemini, Software Development Tools, AI Workflows
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Data Visualization, Process Mapping, Workflow Management, Business Process, Business Process Automation, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Unix Shell, Unix Commands, Linux Administration, Linux, Scripting, Scripting Languages, File Management, Command-Line Interface, Debugging, System Configuration, User Interface (UI), IT Automation, Interactive Design, File I/O, Programming Principles
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, LLM Application, Model Deployment, Responsible AI, Application Deployment, Application Development, Hugging Face, Data Ethics, Generative AI, AI Security, Application Security, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Vulnerability Scanning, Cybersecurity, Vulnerability Assessments, Network Analysis, Exploitation techniques, Linux, Virtual Machines, Operating Systems
Mixed · Course · 1 - 4 Weeks