IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Virtualization, Virtual Machines, Virtual Networking, Hyper-V, VMware ESX Servers, Cloud Infrastructure, Data Storage Technologies, Networking Hardware, IT Infrastructure, Data Centers, Desktop Support, Endpoint Security, Computer Hardware
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Tidyverse (R Package), Data Import/Export, R Programming, Data Manipulation, Data Analysis, Ggplot2, Relational Databases, Data Transformation, Data Cleansing, Data Structures, Programming Principles
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Report Writing, Performance Analysis, Leadership, Management Consulting, Organizational Change, Change Management, Organizational Effectiveness, Analysis, Data Collection
Mixed · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: User Research, UI/UX Research, User Experience, Competitive Analysis, User Experience Design, Information Architecture, Interaction Design, User Flows, Persona (User Experience), Qualitative Research, User Centered Design, User Interface (UI) Design, Wireframing, Human Computer Interaction, Usability, User Interface (UI), Usability Testing, Conceptual Design, Research Methodologies, Focus Group
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: AI Enablement, AI Product Strategy, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Operational Efficiency, Data-Driven Decision-Making, Process Optimization, Strategic Planning, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Personally Identifiable Information, Data Integrity, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Application Deployment, Integrated Development Environments, Development Testing, Application Development, Web Applications, Javascript
Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Shop Drawing, Architectural Drawing, Construction Inspection, Structural Engineering, Structural Analysis, Building Design, Construction, Manufacturing Processes, Construction Management, Construction Engineering, Engineering Practices, Building Codes, Engineering Tolerance, Product Testing, Engineering Calculations
Advanced · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Business Continuity Planning, Incident Response, Risk Mitigation, Cyber Threat Hunting, Risk Management Framework, Cyber Risk, Risk Management, Computer Security Incident Management, Risk Analysis, Threat Management, Cybersecurity, IT Management, Vulnerability Management, Security Management, Enterprise Risk Management (ERM), Network Security, Cyber Security Policies, Business Risk Management, Cyber Threat Intelligence, Disaster Recovery
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Employee Performance Management, Performance Management, Team Motivation, Management Training And Development, Empathy, Coaching, Emotional Intelligence, Creativity, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Centers, Ansible, Open Shortest Path First (OSPF), Network Switches, Computing Platforms, Virtual Networking, Virtual Local Area Network (VLAN), Network Infrastructure, Network Engineering, Border Gateway Protocol, Infrastructure Security, Network Monitoring, Data Storage Technologies, Automation, Event Monitoring, Configuration Management
Intermediate · Course · 1 - 3 Months