IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Semiconductors, Power Electronics, Electronic Components, Electrical Engineering, Electric Power Systems, Thermal Management, Simulation and Simulation Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Computing Architecture, Google App Engine, Application Programming Interface (API), Cloud Computing, Cloud Applications, Hybrid Cloud Computing, IT Infrastructure, Kubernetes, Digital Transformation, Containerization
Beginner · Course · 1 - 3 Months
Skills you'll gain: Financial Statement Analysis, Credit Risk, Financial Analysis, Portfolio Risk, Market Data, Risk Analysis, Securities (Finance), Financial Data, Portfolio Management, Analysis, Risk Management, Derivatives, Business Valuation, Balance Sheet, Financial Market, Income Statement, Investments, Market Analysis, Analytics, Decision Making
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Interactive Data Visualization, Data Storytelling, Dashboard, Data Visualization Software, Business Intelligence, Data Security, Data Integration, Data Transformation, Data Management, Data Modeling, Data Cleansing, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Finance, Business Ethics, Human Centered Design, Interoperability, Real Time Data, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Preprocessing, Java, Data Structures, File I/O, Java Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Email Automation, Collaborative Software, Productivity Software, Project Management Software, Calendar Management, Meeting Facilitation, Microsoft Word, Business Correspondence, Proposal Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Image Analysis, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Azure DevOps, Machine Learning, Information Privacy
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, AI Enablement, Business Leadership, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Strategic Thinking, Generative AI, Stakeholder Communications, Strategic Communication, Strategic Decision-Making, Innovation, Communication Strategies, Business Ethics, Analytical Skills, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks