IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Management Reporting, Change Management
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Research, Data Collection, Surveys, Scientific Methods, Research Methodologies, Persuasive Communication, Data Analysis, Case Studies, Information Management
Mixed · Course · 1 - 3 Months

UiPath
Skills you'll gain: Prompt Engineering, Prompt Patterns, Agentic systems, Business Process Automation, Prompt Engineering Tools, Automation, Multimodal Prompts, Generative AI Agents, LLM Application, Responsible AI, AI Workflows, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Business Analysis, AI Enablement
Intermediate · Guided Project · Less Than 2 Hours

University of Pittsburgh
Skills you'll gain: NumPy, Matplotlib, Linear Algebra, Pandas (Python Package), Data Manipulation, Applied Mathematics, Data Visualization, Python Programming, Data Analysis, Data Science, Regression Analysis, Data Visualization Software, Mathematics and Mathematical Modeling, Probability & Statistics, Statistics, Numerical Analysis, Mathematical Modeling, Machine Learning, Computational Logic, Logical Reasoning
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Microservices, Docker (Software), Containerization, Application Deployment, Google Cloud Platform, Software Architecture, Systems Architecture, Cloud Applications
Intermediate · Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Wiring, Low Voltage, Electrical Equipment, Electrical Safety, Electrical Power, High Voltage, HVAC, Mechanical Design, Construction, Civil Engineering, Safety Standards, Building Design, Schematic Diagrams, Engineering Calculations, Thermal Management, Firewall
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Project Management Software, Workflow Management, Project Management, Microsoft Teams, Google Workspace, Productivity Software, Project Planning, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Presentations, Microsoft Copilot, Microsoft PowerPoint, Microsoft Word, Sales Presentations, Productivity Software, Multimedia, Microsoft 365, Animations, Writing and Editing, Technical Communication, Business Writing, Content Creation, Target Audience
Beginner · Course · 1 - 3 Months

Skills you'll gain: Wireless Networks, Cloud Computing, Network Monitoring, Network Security, Event Monitoring, Network Performance Management, Software-Defined Networking, Ansible, Network Administration, Authentications, Virtualization, Encryption, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Restful API
Advanced · Course · 1 - 3 Months

Skills you'll gain: MySQL Workbench, MySQL, Database Management Systems, Database Management, Data Manipulation, Data Management, SQL, Databases, Query Languages, Data Integration, Data Science
Beginner · Guided Project · Less Than 2 Hours