IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Relational Databases, Databases, Data Visualization Software, Web Scraping, Data Science, Scatter Plots, Data Manipulation, SQL, Data Processing, JSON, Application Programming Interface (API), Data Import/Export, Python Programming, Extensible Markup Language (XML), Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, Cloud Management, Site Reliability Engineering, Cost Management, Cloud Computing, Google Cloud Platform, DevOps, IT Security Architecture, Data Security, Multi-Tenant Cloud Environments, Financial Controls, System Monitoring, Cybersecurity, Identity and Access Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Front-End Web Development, Application Development, Application Design, Web Development, Transaction Processing, User Interface (UI), Development Testing, Cryptography, Emerging Technologies, HTML and CSS, Software Architecture, User Interface (UI) Design, Experience Design, Javascript, Application Deployment, Software Development Tools, Scalability, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Key Management, Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Encryption, Amazon CloudWatch, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Infrastructure Security, Event Monitoring, Continuous Monitoring, Security Information and Event Management (SIEM), Application Security, Security Management, Firewall, Amazon Elastic Compute Cloud, Data Security, Incident Response, Compliance Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Amazon Web Services, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure Security, Cloud Security, Network Security, Application Security, Firewall, Amazon Elastic Compute Cloud, Endpoint Security, Data Security, Vulnerability Management, Threat Detection, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Team Building, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development
Intermediate · Guided Project · Less Than 2 Hours

Pohang University of Science and Technology(POSTECH)
Skills you'll gain: Blockchain, Cryptography, Transaction Processing, Programming Principles, Encryption, Data Structures, Virtualization and Virtual Machines, Network Protocols, Distributed Computing, Network Architecture, Algorithms
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Docs, Google Workspace, Collaborative Software, Version Control, Productivity Software, Document Management, Cloud Storage
Beginner · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Model Evaluation, AI Enablement, AI Product Strategy, AI Security, Artificial Intelligence, Project Design, Goal Setting, Decision Making, Usability Testing, Needs Assessment, Project Planning, Cost Estimation, Resource Planning, Resource Management, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Game Design, Investments, Test Automation, Digital Assets, Investment Management, Unit Testing, Development Testing, Cryptography, Key Management, Program Development, Emerging Technologies, Return On Investment, FinTech, General Finance, Payment Systems, Software Development, Web Development Tools, Asset Management, Development Environment
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Wireframing, Mockups, Web Content, Web Design, Information Architecture, Collaborative Software, User Experience Design
Beginner · Guided Project · Less Than 2 Hours