IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Starweaver
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Enterprise Application Management, ChatGPT, AI Workflows, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Development Environment, Large Language Modeling, Systems Architecture, Model Evaluation, Context Management, Program Evaluation, Process Optimization, Performance Tuning, Application Programming Interface (API), Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Apple software proficiency, Apple iOS, Enterprise Application Management, Apple Hardware proficiency, Application Deployment, Mobile Security, Network Support, Endpoint Security, Cloud Management, Mac OS, Identity and Access Management, System Configuration, Data Security
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Promotional Materials, Marketing Materials, Design Software, Presentations, Advertising, Design, Graphic Design, Marketing, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Automation, Interactive Learning, Economics, Policy, and Social Studies, Electric Power Systems, Augmented and Virtual Reality (AR/VR), Transportation Operations, Policy Analysis, Emerging Technologies, Sustainable Technologies, Health Equity, Social Impact, Environmental Issue, Socioeconomics, Sustainable Development, Climate Change Mitigation, Safety and Security
Beginner · Course · 1 - 3 Months

EDUCBA
Skills you'll gain: Remote Access Systems, Command-Line Interface, System Monitoring, Unix Commands, User Accounts, Linux, Linux Administration, Shell Script, Linux Commands, Operating System Administration, Systems Administration, Software Installation, File Systems, System Configuration, Data Sharing, Security Controls, Operating Systems, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cost Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Cloud Computing, Infrastructure As A Service (IaaS), Hybrid Cloud Computing, Cloud Management, Data Processing, System Monitoring, Application Performance Management, Cloud Security, Big Data, Identity and Access Management, Data Warehousing, Key Management, Virtual Private Networks (VPN)
Intermediate · Specialization · 1 - 3 Months

Jordan University of Science and Technology
Skills you'll gain: Immunology, Public Health and Disease Prevention, Laboratory Testing, Diagnostic Tests, Public Health, Pathology, Infectious Diseases, Physiology, General Medicine, Internal Medicine, Hematology, Microbiology, Medical Terminology, Cell Biology, Oncology, Molecular Biology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Threat Management, Microsoft Azure, Cloud Security, Key Management, Data Security, Security Information and Event Management (SIEM), Data Structures, Role-Based Access Control (RBAC), Continuous Monitoring, Query Languages
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Retrieval-Augmented Generation, ChatGPT, Natural Language Processing, Generative AI Agents, OpenAI API, Model Deployment, Embeddings, Transfer Learning, Generative Model Architectures, Multimodal Prompts, Generative AI, Cloud Deployment, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Cost Management, Machine Learning
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Swift Programming, Apple Xcode, Apple iOS, iOS Development, Apple software proficiency, Application Development, Cross Platform Development, Mobile Development, UI Components, Mobile Development Tools, Animations, Object Oriented Programming (OOP), Programming Principles, Data Storage, Cloud Storage, Application Deployment, Responsive Web Design, User Interface (UI), Development Environment, Integrated Development Environments
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Learning Management Systems, Information Architecture, Education Software and Technology, Content Management
Beginner · Guided Project · Less Than 2 Hours