The language used throughout the course, in both instruction and assessments.
Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Process Improvement and Optimization, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Mapping, Cross-Functional Collaboration, Kanban Principles, Process Analysis, Employee Engagement, Process Optimization, Operational Excellence, Operational Efficiency, Continuous Improvement Process, Quality Management, Process Improvement, Workflow Management, Leadership, Waste Minimization, Change Management
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Hospitality and Food Services, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization
Intermediate · Specialization · 1 - 3 Months

Simplilearn
Skills you'll gain: Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Lean Manufacturing, Kaizen Methodology, Statistical Analysis, Process Improvement, Process Capability, Quality Management, Project Management, Root Cause Analysis, Customer Analysis, Regression Analysis
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Workflow Management, Business Transformation, Business Analysis, Business Process Management, Business Process Improvement, Stakeholder Analysis, Gap Analysis, Digital Transformation, Requirements Analysis, Technology Strategies, Continuous Improvement Process, Innovation, Agile Methodology
Beginner · Course · 1 - 4 Weeks

Universidad de Chile
Skills you'll gain: Job Analysis, Developing Training Materials, Performance Appraisal, Job Evaluation, Training and Development, Employee Performance Management, Program Evaluation, Case Studies, Employee Surveys, Process Mapping
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Process Flow Diagrams, Data Visualization, User Accounts, Graphic Design, Account Management, Marketing
Intermediate · Guided Project · Less Than 2 Hours

University of Science and Technology of China
Skills you'll gain: Brainstorming, Creative Thinking, Creative Problem-Solving, Problem Solving, Innovation, Adult Education, Lifelong Learning, Productivity, Workflow Management, Resourcefulness, Collaboration, Process Mapping, Quick Learning, Learning Strategies, Open Mindset, Operational Efficiency, Adaptability, Personal Development, Willingness To Learn, Self-Awareness
Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Analysis, Business Strategy, Customer Service, Market Analysis
Mixed · Course · 1 - 4 Weeks

The Open University
Skills you'll gain: Sustainable Business, Ideation, Systems Thinking, Sustainable Development, Creative Thinking, Corporate Sustainability, Sustainable Systems, Stakeholder Engagement, Business Modeling, Stakeholder Analysis, Critical Thinking, Innovation, Environmental Social And Corporate Governance (ESG), Cognitive flexibility, Business Systems Analysis, Business Continuity, Business Valuation, Value Propositions, Process Mapping, Problem Solving
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Culture Transformation, Kanban Principles, Agile Project Management, Organizational Change, Agile Methodology, Process Mapping, Sprint Retrospectives, Lean Methodologies, Leadership, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Professional Certificate

Kennesaw State University
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Kennesaw State University
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University of Minnesota
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Professional Certificate

Professional Certificate

Kennesaw State University
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Specialization

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Specialization

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University of Minnesota
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