IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, Network Routers, Virtual Private Networks (VPN), TCP/IP, Network Protocols, General Networking, Network Security
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Gmail, Google Workspace, Generative AI, AI Personalization
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Business Strategy, Persona Development, Lean Methodologies
Beginner · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Enablement, Training Programs, AI Workflows, Personalized Service, AI Product Strategy, LLM Application, Customer Service, Customer experience improvement, Self Service Technologies, Ideation, Automation, Business Transformation, Innovation
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Mining, Exploratory Data Analysis, Model Evaluation, Dimensionality Reduction, Data Preprocessing, Data Cleansing, Data Transformation, Data-Driven Decision-Making, Predictive Analytics, Forecasting, Big Data, Data Analysis, Applied Machine Learning, Statistical Analysis, Classification Algorithms, Data Visualization Software, Unsupervised Learning, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Kibana, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Data Presentation, System Monitoring, Web Analytics, Exploratory Data Analysis, Data Visualization Software, Trend Analysis, Data Analysis, Automation, Business Intelligence, Data Wrangling, Retail Sales, Scripting, Devops Tools, Python Programming, Data Science
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Data Loss Prevention, Data Governance, Compliance Management, Role-Based Access Control (RBAC), Collaborative Software, Windows PowerShell, Security Management, Identity and Access Management, System Monitoring, System Configuration, Event Monitoring, Legal Technology
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Video Game Development, Game Design, Culture, Education and Training, Cultural Diversity, Economics, Policy, and Social Studies, Diversity Awareness, Social Impact, Electronic Media, Community Development, Emerging Technologies, Content Creation, Timelines
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Product Design, Product Management, Interviewing Skills, Product Lifecycle Management, Product Roadmaps, Case Studies, Stakeholder Communications, Portfolio Management, Estimation, Product Strategy, Storytelling, Technical Communication, Communication, Analysis, Complex Problem Solving, Prioritization, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Cyber Security Assessment, Threat Modeling, Threat Detection, Intrusion Detection and Prevention, Exploitation techniques, Security Management, Network Security, Digital Forensics, Network Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Patient-centered Care, Telehealth, Patient Communication, Spanish Language, Patient Education And Counseling, Dignity in Care, Health Care, Bilingual (Spanish/English), Language Competency, Virtual Environment, Medical Privacy
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Java Platform Enterprise Edition (J2EE), Application Performance Management, Software Design Patterns, Java, Enterprise Architecture, Secure Coding, Model View Controller, Software Architecture, Application Security, Maintainability, Continuous Monitoring, Debugging, Scalability
Intermediate · Course · 1 - 4 Weeks