Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Client Services, Performance Metric, Service Improvement, Customer Support, Technical Support and Services, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, Communication

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Contract Review

Skills you'll gain: Business Mathematics, Profit and Loss (P&L) Management, Income Statement, Graphing, Financial Analysis, Business Metrics, Business Analysis, Accounting, Arithmetic, Algebra, Sales

Skills you'll gain: Persona Development, User Accounts, Target Audience, Marketing Collateral, Customer Analysis, Design Software, Business Modeling, Graphical Tools

Skills you'll gain: Selling Techniques, Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Customer Relationship Management (CRM) Software, Value Propositions, Customer Relationship Management, Rapport Building, Business Development, Emotional Intelligence, New Business Development, Market Research, Personal Development, Initiative and Leadership, Culture Transformation

Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Management, Social Media Marketing, Business Requirements, Automation, Customer Service

Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, MarTech, Marketing Strategies, Customer Engagement, Customer Relationship Management, Business Strategies, Predictive Modeling

Skills you'll gain: Revenue Management, Guest Relations, Hospitality Management, Inventory Control, Inventory Management System, Property Management Systems, Hospitality, Booking (Sales), Data-Driven Decision-Making

Skills you'll gain: Strategic Thinking, Business Strategy, Strategic Leadership, Strategic Decision-Making, Competitive Analysis, Go To Market Strategy, Global Marketing, Market Dynamics, E-Commerce, Cultural Sensitivity, Market Analysis

Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Retention, Market Analysis, Organizational Structure, Business Relationship Management, Business Modeling, Business Solutions, Active Listening, Technology Solutions, Communication, Presentations

Skills you'll gain: Google Sheets, Data Sharing, Google Cloud Platform, Spreadsheet Software, Big Data, Data Import/Export, Data Analysis, Data Presentation, Real Time Data