IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Statistical Visualization, Model Evaluation, Data Presentation, Statistical Hypothesis Testing, Statistical Analysis, Data Storytelling, Large Language Modeling, Statistical Methods, Data-Driven Decision-Making, Matplotlib, Statistical Inference, Jupyter, Probability & Statistics, Experimentation, Performance Metric
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operational Analysis, Box Plots, Performance Analysis, Team Performance Management, Collaborative Software, Performance Metric, Performance Measurement, Collaboration, Data-Driven Decision-Making, Data Visualization, Analysis, Report Writing, Key Performance Indicators (KPIs), Business Metrics, Data Presentation, Test Tools, Virtual Teams, Communication Systems
Beginner · Course · 1 - 4 Weeks

Nanyang Technological University, Singapore
Skills you'll gain: Criminal Investigation and Forensics, Scientific Methods, Chemistry, Blood Collection, Investigation, Case Studies, Biochemistry, Analytical Chemistry, Pharmacology, Laboratory Testing, Pathology, Molecular Biology, Deductive Reasoning, Estimation
Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, HTML and CSS, Web Design, Web Design and Development, Responsive Web Design, User Interface (UI), Usability, Web Development Tools, Web Development, Debugging
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Research Design, Data Analysis, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Waterfall Methodology, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Research Methodologies, Policy Analysis, Media and Communications, Crisis Intervention, World History, International Relations, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps, Application Security, Software Documentation, Vulnerability Scanning
Intermediate · Course · 3 - 6 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing
Mixed · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Biostatistics, Statistical Methods, Statistical Hypothesis Testing, Diagnostic Tests, Clinical Research, Statistical Analysis, Quantitative Research, Statistics, Descriptive Statistics, Statistical Inference, Data Collection, Probability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Human Capital, Human Resources, Talent Management, Workforce Planning, Talent Acquisition, Human Resource Strategy, Employee Performance Management, Performance Appraisal, Talent Recruitment, Labor Relations, Compensation and Benefits, Succession Planning, Workforce Management, Employee Training, Diversity and Inclusion, Occupational Safety And Health, Employee Engagement
Mixed · Course · 1 - 4 Weeks