IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Business Transformation, Leadership, Organizational Change, Innovation, Adaptability, Business Technologies, Digital Transformation, Organizational Strategy, AI Enablement, Operational Efficiency, Systems Thinking, Change Management, Communication Strategies, Agile Methodology, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Docs, Google Workspace, Email Automation, Collaborative Software, Action Oriented, Calendar Management, Document Management, Version Control
Intermediate · Project · Less Than 2 Hours
Skills you'll gain: Mobile Security, AI Security, Threat Detection, Security Controls, Exploit development, Threat Modeling, Hardening, Threat Management, Endpoint Security, Artificial Intelligence, Mobile Development Tools, Deep Learning, Incident Response, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, File Management, Security Requirements Analysis, Issue Tracking, Cloud Storage, Event Monitoring, Technical Communication, Systems Administration
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Data Management, User Accounts, Management Reporting, Google Cloud Platform, Administration, Authorization (Computing), Data Storytelling, Scheduling, Customer Support, Email Automation, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Kibana, System Monitoring, Automation, Scripting, Devops Tools, Python Programming, Linux, Data Visualization Software, Data Structures, JSON
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Debugging, Application Performance Management, System Monitoring, Cloud Management, Event Monitoring, Real Time Data, Performance Tuning, Devops Tools, Cloud Applications, Development Environment, Continuous Monitoring, Performance Testing, Operational Databases, Cloud Computing Architecture
Beginner · Course · 1 - 3 Months

Advanced · Professional Certificate · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture
Beginner · Course · 1 - 3 Months

Skills you'll gain: Scientific Visualization, Data Storytelling, Heat Maps, Data Mapping
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Algorithms, Bayesian Statistics, Theoretical Computer Science, Network Model, Pseudocode, Computational Thinking, Bayesian Network, Data Structures, Graph Theory, Machine Learning Algorithms, Classification Algorithms, Network Analysis, Probability, Probability & Statistics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Threat Management, Threat Detection, Infrastructure Security, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting, Scalability
Intermediate · Course · 1 - 4 Weeks