IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Colorado Boulder
Skills you'll gain: Professional Networking, Teamwork, LinkedIn, Intellectual Property, Collaboration, Professional Development, Communication, Productivity, Cultural Responsiveness, Conflict Management, Self-Awareness, Personal Development, Interviewing Skills, Data Management, Planning
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Generative AI, AI Personalization, Image Quality, Collaborative Software, Prompt Engineering, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Target Audience, Web Analytics and SEO, Keyword Research, Market Opportunities, Business Strategy, Strategic Thinking, Competitive Analysis, Analysis, Auditing, Business Metrics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Operational Analysis, Box Plots, Performance Analysis, Team Performance Management, Collaborative Software, Performance Metric, Performance Measurement, Collaboration, Data-Driven Decision-Making, Data Visualization, Analysis, Report Writing, Key Performance Indicators (KPIs), Business Metrics, Data Presentation, Test Tools, Virtual Teams, Communication Systems
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Workforce Management, Production Process, Digital Transformation, Automation, Social Sciences, Organizational Structure, Socioeconomics, Organizational Change, Trend Analysis, Technology Strategies, World History, Emerging Technologies, Innovation, Demography, Economics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: TCP/IP, OSI Models, General Networking, Computing Platforms, Network Administration, Software-Defined Networking, Computer Networking, Network Routing, Network Engineering, Network Infrastructure, Scripting, Network Protocols, Restful API, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Cyber Threat Hunting, Incident Response, Cyber Threat Intelligence, Digital Forensics, Threat Detection, Endpoint Detection and Response, Computer Security Incident Management, Microsoft Windows, Exploitation techniques, Threat Management, Endpoint Security, Cyber Security Strategy, Event Monitoring, Cyber Attacks, Cybersecurity, Cyber Security Policies, Network Security, Cyber Risk, Information Technology
Beginner · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Workflow Management, Agile Project Management, Agile Methodology, Scrum (Software Development), Business Process Automation, Scenario Testing, Process Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Governance, Talent Management, Competitive Analysis, Sales Operations, Sales Management, Sales Strategy, Sales, Market Share, Sales Enablement, Solution Selling, Organizational Structure, Workforce Planning, Performance Improvement, Enterprise Sales, Operational Excellence, Performance Analysis, Talent Acquisition, Compensation Strategy, Brand Strategy, Corporate Sustainability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, CI/CD, DevOps, Debugging, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC), Application Security, Development Environment, File Management, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jenkins, Selenium (Software), Apache Maven, CI/CD, Object Oriented Programming (OOP), JUnit, Java, Software Design Patterns, Test Automation, Software Testing, Maintainability, Test Case, Browser Compatibility, Software Design, Test Execution Engine
Intermediate · Course · 1 - 3 Months