IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Change Management, Organizational Change, Leadership Studies, Strategic Leadership, Organizational Leadership, Stakeholder Communications, Empathy, Emotional Intelligence, Team Motivation, Adaptability, Team Management, Resilience, Communication Strategies, Active Listening
Intermediate · Course · 1 - 4 Weeks
Vanderbilt University
Skills you'll gain: AI Enablement, AI Product Strategy, Agentic systems, Human Resource Strategy, Scalability, Responsible AI, Solution Design, Procurement, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Coaching, Strategic Leadership, Succession Planning, Leadership Development, Leadership and Management, Mentorship, Coaching, Professional Development, People Management, Team Management, Decision Making, Performance Management, Organizational Strategy
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Customer Analysis, Campaign Management, Digital Advertising
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: UI Components, C# (Programming Language), Application Frameworks, Network Routing, Web Applications, Javascript, Event-Driven Programming, Model View Controller, Server Side, Data Modeling
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Network Security, Network Protocols, Network Architecture, TCP/IP, Web Applications, Computer Networking, Encryption, Network Infrastructure, Innovation, Hypertext Markup Language (HTML)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), Scripting, Servers, Security Controls, Data Pipelines, Application Performance Management, System Monitoring, Data Infrastructure, Windows Servers, Network Troubleshooting, Distributed Computing, Systems Administration, System Configuration, Data Management, Security Information and Event Management (SIEM), Configuration Management, Debugging, Performance Improvement
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: ISO/IEC 27001, Threat Management, Security Management, Data Security, Cyber Risk, Risk Management, Continuous Monitoring, Vulnerability Assessments, Cyber Security Policies, Security Controls, Governance Risk Management and Compliance, Cybersecurity, Information Systems, Scenario Testing, Asset Protection
Beginner · Course · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Social Media, Relationship Building, Social Media Strategy, Planning, Strategic Communication, Communication, Adaptability, Collaboration, Business Research, Negotiation, Leadership, Professionalism, Goal Setting, Personal Development, Market Research
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Modeling, Star Schema, Power BI, Database Design, Data Warehousing, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Performance Tuning, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources Information System (HRIS), Systems Administration, System Configuration, Organizational Structure, Payroll Administration, Oracle Databases, Workforce Management, Benefits Administration, Payroll, Payroll Processing, Employee Training, Expense Management, User Accounts, Data Validation, Data Entry, Scheduling
Intermediate · Course · 1 - 3 Months