Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: English Language, Language Competency, Interpersonal Communications, Vocabulary, Verbal Communication Skills, Communication, Oral Comprehension, Grammar

Skills you'll gain: Music History, Music, Music Theory, Musical Composition, Instrumental Music, Music Performance, Creativity

Skills you'll gain: Financial Acumen, Financial Statements, Working Capital, Financial Analysis, Balance Sheet, Financial Management, Return On Investment, Forecasting, Profit and Loss (P&L) Management, Operational Analysis, Business Metrics, Financial Modeling, Cash Flow Forecasting, Accounts Receivable, Accounts Payable, Inventory Management, Business Strategy

Skills you'll gain: Financial Statements, Microsoft Excel, Excel Formulas, Balance Sheet, Ledgers (Accounting), Financial Data, Bookkeeping, Financial Reporting, Financial Accounting, Profit and Loss (P&L) Management

Skills you'll gain: Data Ethics, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Data Security, Data Presentation, User Centered Design, User Experience Design, Technical Communication, Cybersecurity, Healthcare Ethics, Usability, Statistical Reporting, Human Centered Design, Authentications, Data Storytelling, Ethical Standards And Conduct, Information Privacy, Responsible AI, Analysis

Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Job Control Language (JCL), Mainframe Computing, z/OS, Virtualization, Unix, IBM DB2, IBM Cloud, Data Management, Virtual Machines, Data Storage, Operating System Administration, Infrastructure Architecture, System Programming, Operating Systems, Unix Commands, File Systems, Linux, Computer Architecture, Control Panels, Command-Line Interface

Skills you'll gain: Mergers & Acquisitions, Working Capital, Cash Management, Financial Analysis, Business Valuation, Financial Statement Analysis, Finance, Financial Management, Corporate Finance, Return On Investment, Capital Budgeting, Cash Flow Forecasting, Financial Accounting, Performance Measurement, Risk Analysis

Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Stakeholder Communications, Product Roadmaps, Virtual Teams, Stakeholder Management, Agile Project Management, Product Strategy, Agile Methodology, User Story, Communication, Cross-Functional Collaboration, Product Lifecycle Management, Product Management, Negotiation, Product Requirements, Sprint Planning, Conflict Management, Scaled Agile Framework

Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Centered Design, Usability, User Interface (UI), Interaction Design, Design, Design Research, User Research, Wireframing

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour