Process Mapping

Process Mapping is a visual representation of a sequence of events that make up a process. Coursera's Process Mapping catalogue teaches you how to analyze, design, and manage workflows and processes in your organization. You'll learn the techniques of breaking down a process into steps, identifying potential inefficiencies, and proposing solutions for improved efficiency. Through this skill, you'll be able to understand bottlenecks, redundancies, and unnecessary steps in a process and devise strategies for process optimization. This skill is vital for roles such as operation managers, business analysts, and those keen on improving the efficiency of business operations.
21credentials
3online degrees
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Results for "process mapping"

  • Status: Free Trial

    Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

  • Status: Free Trial

    Skills you'll gain: Account Management, Sales Process, Process Mapping, Customer Relationship Management (CRM) Software, Sales Management, Prospecting and Qualification, Customer Retention, Sales, Sales Strategy, New Business Development, Customer Acquisition Management, Organizational Structure, Upselling, Prioritization

  • Skills you'll gain: Canva (Software), Design, Process Mapping, Brochures, Marketing Collateral, Graphic Design, Presentations, Content Creation, Marketing Materials, Color Theory, Portfolio Management, Brand Awareness

  • Status: Free Trial

    Banco Interamericano de Desarrollo

    Skills you'll gain: Data Storytelling, Data Visualization, Data Governance, Data Collection, Process Improvement, Data Strategy, Process Mapping, Performance Improvement, Data Visualization Software, Data Management, Agile Project Management, Business Intelligence, Data-Driven Decision-Making, Organizational Effectiveness, Organizational Leadership, Business Leadership, Project Management, Risk Management, Data Analysis, Business Analytics

  • Status: Free

    Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Business Process Improvement, Process Optimization, Customer experience improvement, Operational Analysis, Technology Strategies, Competitive Analysis, Business Strategy

  • Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), User Experience, User Flows, User Experience Design, UI/UX Research, Usability, Mockups, User Centered Design, Process Mapping, Brand Awareness, Business Intelligence

  • Status: Preview

    Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Ideation, User Experience Design, Creativity, Customer experience improvement, Service Design, Design Research, Process Mapping, User Experience, Problem Solving, Complex Problem Solving, Qualitative Research, Data Visualization

  • Status: Free Trial

    Rutgers the State University of New Jersey

    Skills you'll gain: Financial Statements, Supply Chain Management, Case Studies, Financial Analysis, Supply Chain Planning, Process Mapping, Logistics, Product Strategy, Income Statement, Business Strategy, Organizational Change, IT Management, Balance Sheet, Information Systems, Change Management, Complex Problem Solving

  • Status: Free Trial

    University of Science and Technology of China

    Skills you'll gain: Productivity, Workflow Management, Collaboration, Process Mapping, Operational Efficiency, Knowledge Transfer, Process Optimization, Team Oriented, Learning Strategies, Document Management, Smart Goals, Information Management, Cloud Storage

  • Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Business Process, Business Process Management, Process Mapping, Data Visualization, Collaborative Software, Service Design

  • Skills you'll gain: Collaborative Software, User Experience, Project Design, Process Mapping, Customer experience improvement, Product Development, Data Mapping

  • Status: Free

    Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies

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